Hyper Wellness Representative
About The Position
Restore Hyper Wellness is seeking passionate team members to join their company as Wellness Representatives. In this role, you will be the face of each Restore location, playing an integral part in delivering a high-quality customer experience. You will greet clients, assist them with wellness services, handle phone inquiries, manage bookings, onboard new clients, conduct tours, sell service packages and memberships, and educate clients on Restore services. You will also perform opening and closing procedures, maintain a safe and clean environment, and represent the brand by embodying Restore's core values and mission. Additionally, you will contribute to a fun and engaging store culture.
Requirements
- At least one year of customer service experience in a retail environment.
- Working weekends doesn’t bum you out
- Communication and collaboration are some of your strong suits
- You either hold or are working toward a degree in kinesiology, exercise science, personal training, or a related field
Nice To Haves
- Passionate about health and wellness
Responsibilities
- Greeting clients and assisting them with Restore’s wellness services
- Helping clients over the phone, returning important voicemails, and facilitating the booking, scheduling, rescheduling, and cancellation process
- Onboarding new clients - this involves completing medical waivers and creating profiles in our point-of-sale system
- Conducting tours and selling service packages and memberships
- Educating clients on Restore services, including medical benefits, precautions, and at-home care
- Performing opening and closing procedures
- Maintain a safe, clean and secure environment for all guests and employees.
- Serve as an expert on Restore products and services.
- Represent the brand by embodying Restore’s core values and acting in alignment with the mission and vision of Restore Hyper Wellness and the Hyper Wellness® lifestyle.
- Create a fun and engaging store culture by ensuring every team member is involved, valued and recognized for his/her contributions.
Benefits
- A competitive hourly wage plus monthly incentive opportunity
- Complimentary and discounted access to Restore’s innovative wellness services
- The knowledge that you’re making a positive impact on people’s lives every day
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
1-10 employees
