Hygiene Scheduler

Elite Dental Care • Jackson, TN

14d • Onsite

About The Position

At Elite Dental Care, we are seeking a dynamic, detail-driven Hygiene Scheduler for our Jackson, TN office. We need a proactive, customer-focused professional who treats the hygiene schedule as their own domain, ensuring our patients stay on track with their oral health while driving optimal clinical flow. This role requires a sharp eye for scheduling logic, a warm and persuasive personality, and a rock-solid work history. The company provides clear production benchmarks, daily scheduling goals, and the autonomy to manage patient recall with complete confidence. The scheduler will be equipped with high-performing tools (Dentrix and Dental Intel) and backed by a collaborative team of hygienists and doctors who view them as an essential clinical partner. Professional growth is supported through regular check-ins and insights. Hygiene is considered the engine of preventive care and patient retention, and the scheduler's ownership mentality and ability to maximize column productivity will be recognized and celebrated.

Requirements

• A minimum of 1 year of dental office experience is required.
• Understanding of hygiene procedure timing.
• Understanding of periodontal recall intervals.
• Understanding of clinical workflow.
• Experience managing hygiene re-care systems.
• Experience with reactivation campaigns.
• Experience with fill-in strategies for last-minute schedule gaps.
• A warm, confident, and persuasive phone voice.
• A demonstrated track record of stability, loyalty, and long-term commitment in previous employment.
• Obsessive attention to detail.
• High School Diploma or GED required.

Nice To Haves

• Prior proficiency with Dentrix.
• Prior proficiency with automated patient communication platforms.

Responsibilities

• Manage the hygiene schedule to ensure patients stay on track with their oral health.
• Drive optimal clinical flow within the hygiene department.
• Manage patient recall systems.
• Execute reactivation campaigns.
• Implement fill-in strategies for last-minute schedule gaps.
• Maintain precise record-keeping.
• Ensure accurate schedule entry.
• Follow through on patient unscheduled treatment lists.

Benefits

• Clear production benchmarks
• Daily scheduling goals
• Autonomy to manage patient recall
• High-performing tools (Dentrix and Dental Intel)
• Collaborative team support
• Regular check-ins and insights for professional growth
• Recognition and celebration of productivity
• Clear trajectories for advancement (office leadership or administrative management)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED