Hygiene Insurance Services Leader/ Project Manager

Pinchin in Canada • Abbotsford, BC

4d • Hybrid

About The Position

Pinchin is seeking an Intermediate Project Manager and Insurance Services Leader for our Hygiene group in British Columbia. This new role reports to the Regional Operations Manager. Pinchin’s Insurance Services Team is a key pillar of our Strategic Plan and offers strong career growth opportunities as the team continues to expand nationally. In this hybrid role, you will lead projects arising from insurance losses, applying technical hygiene expertise while navigating insurer requirements. The ideal candidate thrives in fast‑paced environments, enjoys managing projects from start to finish, and is motivated to lead project teams while delivering responsive, high‑quality service to insurance clients.

Requirements

• Degree or diploma in Environmental Science, Engineering, Occupational Health & Safety, or related field.
• 8–10 years in environmental consulting, including 5+ years in project management and 4+ years working with Insurance adjusters/restoration contractors.
• Skilled in water loss and mould investigations, smoke and fire damage assessments, hazardous materials surveys, remediation, and post-disaster IEQ investigations.
• Familiarity with building systems and current provincial/federal regulations.
• Proven ability to manage multiple projects under tight timelines, maintain budgets, and resolve issues proactively.
• Strong written and verbal skills; able to deliver clear reports and reassure clients during stressful situations.
• Experience mentoring junior staff and collaborating across disciplines to deliver complex Insurance projects.
• Comfortable in fast-paced, unpredictable environments; willing to travel and respond to urgent situations outside normal hours.
• Committed to health and safety best practices, with relevant training and diligence in hazard assessments and PPE.
• Understanding of Insurance processes and financial targets, with a focus on service quality and profitability.

Nice To Haves

• Professional designations (EIT, P.Eng., CET/AScT, CIH/ROH, CRSP/CRST, EP) are assets.
• Bilingualism (English/French) is considered an asset.

Responsibilities

• Manage environmental projects including catastrophic events (CAT), from initial assessment through remediation and close-out, ensuring timely and on-budget delivery.
• Lead project execution within your area of expertise and provide guidance to other team members on Insurance-related work.
• Assist the Regional Insurance Leader in coordinating and overseeing Insurance services projects across all technical disciplines.
• Serve as the go-to resource for job setup, ATP/contracting issues, rates, templates, billing, and invoicing review for Insurance projects.
• Manage client communication, prepare proposals and budgets, and supervise subcontractors and remediation activities to ensure smooth project delivery.
• Provide direction and training to technologists and junior staff on-site, ensuring adherence to Insurance protocols and reviewing reports for accuracy and completeness.
• Maintain QA/QC standards and ensure all deliverables comply with provincial regulations and insurer-specific requirements.
• Grow Insurance Services by building client relationships, pursuing new opportunities, and supporting marketing initiatives at regional and national levels.
• Demonstrate a strong sense of urgency and commitment to assisting clients when emergencies occur. Maintain flexibility and responsiveness as Insurance losses can happen at any time. Working closely with the Regional Insurance Leader, coordinate and manage the emergency response program, while contributing to the development of emergency response program.
• Collaborate with regional and national leadership to plan and allocate resources for catastrophic event response.
• Manage work-in-progress, invoicing, and accounts receivable, ensuring clear, accurate billing and proactive communication on scope changes.

Benefits

• Competitive salaries
• Great benefits
• RRSP Matching Program
• Annual bonuses
• Extended coverage from day one
• Expert led problem solving networks
• Flexible, supportive environment dedicated to recognizing and developing senior level expertise.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree