Hydronic Startup Technician

Hoffman & Hoffman Inc•Raleigh, NC

22h•Onsite

About The Position

At Hoffman Hydronics (HHY), we partner with our customers, internal teammates, Hoffman sister companies, and vendors to deliver industry-best service and performance in Hydronic HVAC, Engineered Plumbing, and Industrial Steam & Process Water markets. We are a 100% employee-owned company (ESOP), so when we succeed together, every employee shares in that success. Our culture is built on teamwork, shared accountability, encouraged innovation, and open mentorship while we get systems running and build customers confidence. If you have a technical aptitude, enjoy getting your hands dirty, am curious about how things work, and love to be depended upon for your expertise, we will give you the factory and in-house training to become the relied-upon specialized expert in your market.

Requirements

High school diploma or GED.
Two or more years of hands-on experience with commercial or industrial boilers, water heaters, or hydronic HVAC systems through field service, maintenance, or startup work.
Working knowledge of basic electricity, control systems, and general mechanical systems.
Ability to read and interpret piping schematics, wiring diagrams, and OEM manuals, and to prepare clear, accurate service reports.
Strong troubleshooting, analytical, and problem-solving skills, especially under time pressure.
Professional written and verbal communication skills
Ability to keep customers calm, informed, and confident even in stressful situations.
Well-organized, self-motivated, and able to work independently while staying aligned with a team.
Proficient with computers and common software such as email, Office, and reporting tools; able to use a smartphone and basic apps in the field.
Valid driver’s license with a clean driving record and ability to pass background check and drug screening.

Nice To Haves

Experience specifically with hydronic pump rebuilding, alignment, and performance testing.
Prior experience performing boiler, water heater, or pump startup, service, or repair in commercial or industrial environments.
Technical certification or associate degree in HVAC, mechanical, or related field.
Experience in a manufacturer’s representative, factory-authorized service, or similar advanced service environment.
Familiarity with modern building automation systems and advanced boiler controls.

Responsibilities

Perform factory-authorized startup, owner training, and performance checks on hydronic systems and components, including gas-fired and electric boilers, water heaters, pumps, VFDs, booster systems, and controls.
Verify system performance against design intent and manufacturer recommendations; make adjustments to achieve proper operation, safety, and efficiency.
Diagnose and advise on mechanical, electrical, and control-related issues, using internal technical support and manufacturer resources as needed.
Respond to warranty service calls involving manufacturer defects, installation issues, or maintenance problems with a calm, solution-oriented demeanor.
Train owner-operators and maintenance staff on system operation basics, routine maintenance, and steps to take in the event of a malfunction.
Clearly document procedures, test results, system configurations, and recommended follow-up actions in detailed service and startup reports.
Plan ahead for each job, ensuring you have the right tools, materials, documentation, and information before arriving on site.
Collaborate with contractors, controls vendors, project teams, internal sales and engineering, and manufacturers to resolve installation and performance concerns.
Maintain your service vehicle, tools, and inventory in safe, organized, and reliable condition.
Follow all safety policies, including lockout/tagout, PPE usage, and hazard reporting, and participate in required safety and technical training.