Hybrid Service Rep/Materials Worker

Labcorp • Raleigh, NC

9d • Onsite

About The Position

Labcorp is seeking a Warehouse Associate to join its team in Raleigh, North Carolina. The role combines warehouse and materials work with customer service and delivery duties. The schedule is Saturday and Sunday from 10:00 a.m. to 6:30 p.m. for routes, and Monday, Tuesday, and Wednesday from 9:00 a.m. to 5:30 p.m. in the warehouse. The position supports Labcorp operations by managing supplies and inventory, processing and shipping orders, delivering supplies and completing pickups, and safely handling specimens and lab samples. No minimum education or experience is required. Employees regularly scheduled to work at least 20 hours per week are eligible for comprehensive benefits; eligibility varies for other employee schedules and classifications.

Requirements

• No minimum education or experience is required.
• Basic computer knowledge and data entry skills.
• Strong verbal communication skills.
• Ability to lift up to 50 pounds.
• Valid driver's license and clean driving record.
• Must be at least 21 years old.

Nice To Haves

• High school diploma, GED, or equivalent.
• At least one year of warehouse or order picking and packing experience.
• At least one year of experience with warehouse equipment such as a forklift, cherry picker, and pallet jack.
• At least one year of driver or courier experience.
• At least one year of customer service experience.
• Knowledge of inventory control and cycle counts.

Responsibilities

• Place supply orders with vendors by computer and telephone.
• Load and unload supplies from trucks and verify packing slips.
• Receive stock and process it in the inventory management system.
• Process orders from client offices and patient service centers by phone, fax, and email.
• Print requisition forms and barcode labels for internal and external clients.
• Pack orders for shipment using methods such as FedEx and UPS.
• Resolve customer concerns efficiently and promptly.
• Maintain inventory control according to company standards.
• Participate in scheduled cycle counts and full physical inventories.
• Deliver supplies to local branches, clients, and patient service centers as needed.
• Load all supplies needed for daily pickups.
• Complete the daily pickup schedule in a timely manner.
• Deliver all daily pickups to the branch at the end of the shift.
• Handle specimens and lab samples safely and efficiently.
• Safely operate a company vehicle and obey traffic laws.
• Use a handheld electronic device to manage daily pickups.
• Work directly with the dispatcher for additional pickups as needed.
• Evaluate traffic patterns, alternative routes, and weather conditions as needed.

Benefits

• Medical, dental, and vision insurance for employees regularly scheduled to work 20 or more hours per week.
• Life insurance and short- and long-term disability coverage for employees regularly scheduled to work 20 or more hours per week.
• 401(k).
• Paid Time Off (PTO) or Flexible Time Off (FTO), subject to eligibility.
• Tuition reimbursement.
• Employee Stock Purchase Plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed