HYBRID INSURANCE TELESALES AGENT

TPIS•Guaynabo, PR

4d•$14•Hybrid

About The Position

We are looking for a licensed insurance telesales agent to join our renowned client's team. If you are passionate about sales, a dynamic and committed person, seeking an opportunity to work in a corporate environment in the healthcare industry, then this opportunity is for you!

Requirements

High School Diploma or higher degree completed
3+ months of sales experience, call center experience is preferred
Active Health & Disability License for Puerto Rico (highly preferred)
Valid PR driver's license
Availability to work 32 hours during Non-Peak Season and 40 hours during Peak Season, as assigned
May include weekends, holidays, and overtime based on business needs
Must be flexible to work any 8-hour shift within business hours (7:00 a.m. – 10:00 p.m. CST)
Fully bilingual in Spanish and English

Responsibilities

Assist Medicare-eligible individuals telephonically in the following ways:
Answer incoming phone calls from prospective members and identify the type of assistance and information the customer needs with the goal to convert the caller to a qualified lead and ultimately sale
Ask appropriate questions and listen actively to identify specific questions or issues while documenting required information in computer systems
Using knowledge of the product portfolio to accurately assess the distinct needs of different prospects, explain the differences between various products, and assist the prospect member in selecting a product that best meets their unique needs
May make outbound calls to prospective members to follow up on questions or to current members to review current or new products and services
Assist the prospect in completion of the enrollment application over the phone with complete, accurate and required information, consistent with product requirements and enrollment guidelines
Meet the goals established for the position in the areas of: sales quota, attendance and other performance criteria
Meet and maintain requirements for agent licensure, appointments, and annual product certification