Hybrid Development Representative

Toast•Los Angeles, CA

14h•Hybrid

About The Position

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. The Hybrid Development Representative (HDR) role is the foundational entry point into our high-performing sales organization, designed specifically to develop the next generation of Account Executives. This is not a static job - it is a dedicated, supportive launchpad and structured path for your professional sales career. We invest in HDRs with the clear expectation that high performers will advance through our specialized sales program, Toast Sales Academy, and become future full-cycle Account Executives. The Journey of a High Performer: HDR → All Bound Sales Development role → Account Executive (AE) The Timeline of a High Performer: 12-18 months, training to become an Account Executive

Requirements

Must be driven by a long-term goal of becoming a full-cycle Account Executive (AE) and working in a commissioned closing role.
Possesses the self-discipline and sustained effort necessary to achieve ambitious daily activity goals and recover quickly from rejection.
Actively seeks and immediately applies feedback, while proactively self-assessing performance to identify and vocalize specific areas for growth and development.
Driven by measurable results and takes full ownership of daily performance metrics and pipeline contribution.
Demonstrated ability to handle rejection and objections with professionalism while driving positive outcomes for prospective customers.
Naturally curious, resourceful, and thrives on quickly processing new information to solve complex problems and qualify prospective customers.
Clear, professional, and persuasive communicator across high-volume calls and written outreach (email/social).
Meticulous attention to detail and ability to manage time effectively to balance 100+ daily outreach activities.

Nice To Haves

Previous Sales or Sales Internship experience
Experience participating in Collegiate Sales Competitions
Direct experience working in the hospitality or retail industries

Responsibilities

Complete at least 100 high-quality outreach activities daily (warm/cold calls, emails, and social touch points).
Host qualification calls to develop an understanding of the prospect’s needs and determine how they can benefit from leveraging our all-in-one digital platform.
Schedule meetings for qualified prospects, ensuring a seamless handoff to the appropriate Account Executive.
Learn and execute on various inbound and outbound outreach methods to prepare for specialization into an All-Bound Sales Development Role with the ultimate goal of developing into an Account Executive.