Hybrid Banquet Server/Barista

Stonebridge Companies • Boulder, CO

72d • $17 - $19

About The Position

The Banquet Server is responsible for the set-up and serving of food and beverages at all banquet functions according to the hotel standards that will result in the complete satisfaction of the guests attending the event. The purpose of a BARISTA is to serve food and/or beverages to guests according to franchise and hotel brand standards and in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

Requirements

• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Ability to interpret and perform basic math functions.
• Ability to apply common sense understanding to carry out simple one- or two-step instructions.
• Ability to deal with standardized situations with only occasional or no variables.

Nice To Haves

• A high school diploma or general education degree (GED); or 3 to 6 months of related experience in a hotel or a related field preferred.

Responsibilities

• Serve food and beverage items to guests in a friendly, enthusiastic, professional and timely manner.
• Must attend all designated pre-event meetings.
• Must be able to understand how to read a Banquet Event Order (BEO), including a room diagram.
• Gather and coordinate all equipment necessary to service banquet event.
• Maintain a clear and obstruction free service corridor.
• Perform all Banquet sidework as designated by the Banquet Captain and/or Banquet Manager.
• Efficiently and properly perform all service standards to encourage safe and efficient hotel operations.
• Efficiently attend to all needs of the guest during functions and function related duties.
• Report to Banquet Captain and/or Banquet Manager any need for housekeeping and/or repairs of and banquet equipment.
• Maintain regular attendance in compliance with hotel standards, as required by scheduling which will vary according to the needs of the hotel.
• Maintain high level of standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
• Comply at all times with hotel standards and regulations to encourage safe and efficient hotel operations.
• Follow all money handling procedures when serving the guest.
• Prepare room according to the BEO (Banquet Event Order) and the various meal functions.
• Clean-up banquet space after the completion of the function and ensure that all equipment and supplies are stored and re-stocked properly.
• Maintain the banquet storeroom in a neat and orderly manner, stocked with any and all appropriate supplies necessary for food service functions.
• Respond to guest problems, complaints and accidents. Communicate to management, if necessary.

Benefits

• Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.

What This Job Offers

• Career Level: Entry Level
• Industry: Accommodation
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees