Hy-Chi Department Clerk

Hy-Vee, Inc.Blue Springs, MO
Onsite

About The Position

As a Hy-Chi Department Clerk, this position will be responsible for filling customer orders, handling food in a safe manner, ordering and receiving products, making sure orders are correct, and labeling dating, and putting product away. Additionally you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.

Requirements

  • Ability to carry out detailed but uninvolved written or verbal instructions
  • Ability to deal with a few concrete variables
  • Ability to do simple addition and subtraction
  • Ability to copy figures, count and record
  • Ability to understand and follow verbal or demonstrated instructions
  • Ability to write identifying information
  • Ability to request supplies orally or in writing
  • High school or equivalent experience
  • Six months or less of similar or related experience
  • Ability to exert up to 50 pounds of force occasionally
  • Ability to exert up to 20 pounds of force frequently
  • Ability to exert 10 pounds of force constantly to move objects
  • Vision from 20 inches or less to more than 20 feet with or without correction
  • Depth perception
  • Field of vision
  • Ability to perform climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, finger dexterity, feeling, talking, hearing, and repetitive motions

Responsibilities

  • Filling customer orders
  • Handling food in a safe manner
  • Ordering and receiving products
  • Ensuring orders are correct
  • Labeling, dating, and putting product away
  • Providing courteous, friendly, and efficient customer service
  • Learning customers' names and addressing them by name whenever possible
  • Escorting customers to products they are looking for
  • Securing products that are out of reach
  • Loading or unloading heavy items
  • Taking note of and passing along customer suggestions or requests
  • Answering the telephone promptly and providing friendly, helpful service
  • Taking customer orders at the Hy-Chi Department counter
  • Working with co-workers as a team to ensure customer satisfaction and a pleasant work environment
  • Reviewing orders for the day
  • Understanding and practicing proper sanitation procedures
  • Ensuring the work area is always clean and neat
  • Reviewing the status and appearance of the food for freshness
  • Ensuring that an adequate food supply is ready and on hand
  • Developing or following a production list
  • Anticipating product needs for the department on a daily basis
  • Preparing, finishing, and replenishing product as necessary
  • Pulling product from cooler/freezer to prepare for cooking
  • Checking in product, putting product away, and reviewing invoices
  • Running the department register and receiving payment, making change, etc., where applicable
  • Removing trash in a timely manner
  • Maintaining strict adherence to department and company guidelines related to personal hygiene and dress
  • Adhering to company policies and individual store guidelines
  • Reporting to work when scheduled and on time
  • Washing dishes as necessary
  • Ordering product and supplies as necessary
  • Pricing product for customers as necessary
  • Delivering orders as needed
  • Assisting in other areas of store as needed
  • Performing other job-related duties and special projects as required
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