HVACR Inside Sales Representative

PORTER PIPE & SUPPLY•Addison, IL

12d•$70,000 - $85,000•Onsite

About The Position

Be part of something exciting at Porter Pipe & Supply! This position is based in Addison, IL, at our headquarters, where you’ll join a thriving, high-energy sales team. As a member of our HVACR Inside Sales Team, you’ll play a pivotal role in maintaining our culture of customer service excellence. Our HVACR Inside Sales Representative must have advanced knowledge of HVACR systems, hydronics, and hydronic applications, along with a strong understanding of wholesale distribution operations. At Porter Pipe & Supply, CULTURE IS EVERYTHING, and our mission is at the heart of all we do: Through faith in God, we are dedicated to ridiculously good service, honesty, and integrity in all we do. A positive attitude and attention to detail will ensure complete customer satisfaction.

Requirements

Advanced knowledge of HVACR systems, hydronics, and related applications
Strong organizational skills with excellent attention to detail
Ability to build strong relationships with customers and team members
Positive attitude and a self-motivated approach
Strong mathematical aptitude and time management skills
Proficiency with Microsoft Office and general computer literacy
Excellent verbal and written communication skills
Minimum of three years of HVACR or hydronic heating experience
Wholesale distribution experience required

Nice To Haves

Bachelor’s degree in logistics, supply chain management, or related field preferred (or equivalent experience)
Product/application experience within HVACR preferred

Responsibilities

Serve as a trusted advisor and primary contact for HVACR customers
Provide product knowledge, technical guidance, and proactive solutions
Manage inbound sales calls and support outside sales with customer needs
Identify opportunities to cross-sell HVACR product lines and increase account growth
Understand and analyze market trends, competitor offerings, and customer requirements
Collaborate with internal teams to ensure accurate pricing, order processing, and delivery
Maintain detailed and organized records of customer interactions and sales activities