HVAC Warranty Technician

Mario Purchaser LLCEast Hanover, NJ
$30 - $45Onsite

About The Position

HVAC Warranty Technician needed ASAP at RUSSO Bros, in East Hanover, NJ !! Full Time / Hourly + Incentives $$$ up to $45.00 + Spiffs - DOE At least 3 years’ experience in residential HVAC About Russo Bros & Co Join a company with over 70 years of trusted service in Northern New Jersey! At Russo Bros. & Co. Plumbing, Heating & Air Conditioning, we believe in teamwork, integrity, and helping our employees build lasting, successful careers in the home services industry.

Requirements

  • Proven experience as a HVAC Service technician, Residential experience, with a focus on warranty-related service work preferred.
  • Minimum 3 years + in Residential HVAC service and installation experience.
  • Quality-focused HVAC Service expert with exceptional customer service skills.
  • Ability to lift up to 50 lbs and work in confined spaces, crawlspaces, or varying weather conditions.
  • Strong knowledge of residential HVAC and Boiler systems and troubleshooting techniques.
  • Proficiency in reading technical manuals, plumbing schematics, and blueprints.
  • Excellent communication and interpersonal skills, with the ability to interact professionally with customers and coworkers.
  • Detail-oriented with a focus on accuracy and precision in all tasks.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Ability to travel to customer sites as needed.

Nice To Haves

  • focus on warranty-related service work preferred

Responsibilities

  • Conduct warranty-related HVAC installations and repairs according to manufacturer specifications and company standards.
  • Perform troubleshooting and diagnostic assessments to identify and resolve issues with installed HVAC systems.
  • Repair or replace defective HVAC components and parts under warranty, ensuring proper functionality, water efficiency, and code compliance.
  • Document all work performed, including detailed records of parts used, labor hours, diagnostic findings, and customer interactions.
  • Communicate effectively with customers to explain warranty coverage, repair processes, findings, and preventive maintenance recommendations.
  • Coordinate with dispatch, warehouse, and other team members to ensure timely completion of warranty-related service calls.
  • Maintain a clean and organized work area, including company vehicles, tools, and equipment.
  • Adhere to all local HVAC codes, safety protocols, and company policies.
  • Provide professional, high-quality customer service while representing the company in customers’ homes.

Benefits

  • Weekly Pay - This position is Hourly + Incentive Program
  • Free Uniforms and company-provided tools
  • 401(k) Match & Health Benefits (Medical, Dental, Vision)
  • Short & Long-Term Disability + Company Paid Life Insurance
  • Paid Time Off (PTO) & Paid Holidays
  • Employee Assistance Program (EAP)
  • Ongoing Training and Career Development
  • Keys to your own take-home truck, fuel card and EZ- Pass
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