HVAC Technician

Crescent Careers•New Orleans, LA

25d

About The Position

The HVAC Engineer is responsible for the operation, maintenance, troubleshooting, and repair of heating, ventilation, air conditioning, refrigeration, and related mechanical systems throughout the hotel or resort. The position maintains appropriate temperature, humidity, ventilation, and indoor air quality in guest rooms, public areas, meeting spaces, kitchens, and back-of-house areas to support guest comfort and operational efficiency. The HVAC Engineer performs preventive and corrective maintenance, responds to guest and departmental service requests, supports emergency response efforts, and helps maintain the safety, reliability, and energy efficiency of assigned systems. The role works collaboratively with the Chief Engineer, engineering associates, contractors, and other hotel departments. It requires a technical, detail-oriented, safety-conscious and service-focused approach, including courteous communication with guests and care to minimize disruption in occupied spaces. The position may also perform general maintenance and other job-related duties as assigned. The associate must be flexible to work various shifts, weekends, holidays, and overtime as required by hotel operations.

Requirements

Must be able to communicate in English.
Self-starting personality with an even disposition.
Must communicate well with guests and maintain a professional appearance and manner.
Must be willing to help coworkers and work as a team player.
Must be able to receive instructions and communicate progress of work assignments.
Must be able to climb, read, stand, and walk, and routinely lift 25 to 50 pounds.
Must follow safety and security policies and procedures, including requirements regarding key controls, lifting heavy objects, chemical use, and reporting hazards.
Must operate tools, testing instruments, lifts, and other maintenance equipment safely and within training, qualifications, and authorization.
Must be flexible to work various shifts, weekends, holidays, and overtime as required by hotel operations.

Responsibilities

Operate, inspect, maintain, troubleshoot, and repair hotel HVAC and refrigeration systems and related mechanical equipment.
Maintain suitable temperature, humidity, airflow, ventilation, and indoor air quality across guest rooms, public spaces, meeting rooms, kitchens, and employee areas.
Service equipment such as chillers, boilers, cooling towers, air-handling units, fan coil units, heat pumps, pumps, motors, compressors, thermostats, and HVAC controls, as applicable.
Monitor building automation systems and temperature controls; inspect and clean or replace filters, coils, belts, dampers, valves, condensate drains, and other components as needed.
Perform scheduled preventive maintenance and diagnose system malfunctions, identify root causes, and complete repairs to minimize downtime and guest disruption.
Respond promptly and professionally to guestroom temperature complaints, ventilation issues, equipment failures, and departmental service requests.
Inspect equipment for abnormal noise, vibration, leaks, temperature fluctuations, and other signs of potential failure; recommend improvements, repairs, and replacements.
Maintain accurate inspection, repair, equipment-reading, work-order, and maintenance records.
Coordinate with Front Office, Housekeeping, Food and Beverage, and other departments on maintenance priorities, repair timelines, and room status updates.
Follow hotel procedures for guestroom access, privacy, service recovery, and communication; maintain a professional appearance and courteous demeanor.
Perform basic electrical and mechanical troubleshooting related to HVAC equipment within qualifications and authorization; assist with related plumbing repairs.
Perform general maintenance tasks, including minor carpentry, painting, fixture repairs, television programming, kitchen equipment repairs, and other building-system work as assigned.
Safely operate tools, testing instruments, lifts, and maintenance equipment in accordance with training and established procedures.
Respond to HVAC emergencies, equipment failures, water leaks, and other urgent maintenance situations; assist with fire and life safety systems as assigned and qualified.
Identify and report unsafe conditions, equipment hazards, and system deficiencies; follow emergency procedures, lockout/tagout requirements, and applicable safety standards.
Monitor operating conditions, equipment schedules, temperatures, and energy consumption; support energy conservation and sustainability initiatives while maintaining guest comfort and indoor air quality.
Maintain tools, gauges, meters, refrigerant recovery equipment, parts, filters, belts, refrigerants, and other supplies; keep mechanical rooms, workshops, storage areas, and workspaces clean and organized.
Follow applicable refrigerant handling, recovery, storage, and documentation procedures.
Collaborate with the Chief Engineer, engineering team, contractors, and hotel departments; provide technical assistance and coordinate specialized contractor service when needed.
Operate heavy machinery when required and properly trained and authorized; follow hotel policies, departmental procedures, attendance requirements, and scheduled work assignments.
Remain flexible to work various shifts, weekends, holidays, and overtime as required by hotel operations.
Perform other job-related duties as assigned.