Entry Level HVAC Technician

Metro Plumbing and HVACChattanooga, TN
Onsite

About The Position

Metro Plumbing, Heating & Air is offering a 12-week HVAC Technician Development Program for individuals who want to build a long-term career in residential heating and air conditioning service. This program is designed to train future HVAC Service Technicians who are skilled at diagnosing comfort system problems, communicating clearly with homeowners, and recommending solutions. This is a technician development program, not a licensed HVAC contractor program. Training is primarily hands-on and field based, including ride-along experience with experienced technicians and limited classroom instruction. Limited seats are available for each training class. Our training program runs in cohorts that begin approximately every 12 weeks. Applicants may be selected for the next available class or contacted for future classes later in the year. During the 12-week program you will learn: Residential HVAC system fundamentals, Heating and cooling system diagnostics, Preventative maintenance procedures, How to communicate clearly with homeowners, How to explain system issues in simple terms, How to present repair and replacement options, Hands-on training through ride-alongs with experienced technicians. The majority of training takes place in the field, allowing you to learn directly from experienced HVAC professionals. Successful participants will be prepared to move into an HVAC Service Technician role within our company. Participants in the program will spend one day per week working in our warehouse. This is an important part of the training process and helps participants: Learn HVAC parts and equipment, Understand how materials are stocked and organized, Deliver parts to technicians in the field, Meet technicians and observe real job situations, Gain a better understanding of how service calls operate. This hands-on exposure helps trainees learn the tools, materials, and workflow used by our technicians every day. HVAC Service Technicians at Metro are responsible for more than repairing equipment. Technicians must also: Explain system issues clearly to homeowners, Present repair and replacement options, Help customers make informed decisions about their home comfort systems. Because of this, comfort with sales conversations is essential. Individuals who struggle with sales or recommending solutions to customers may find this role challenging. This program is ideal for individuals who: Communicate confidently with customers, Enjoy helping people solve problems, Are comfortable learning basic sales conversations, Want to build a long-term career in the trades, Are dependable, coachable, and motivated to learn, Enjoy working with their hands and staying active. This Program May Not Be a Good Fit If You: Prefer working alone with minimal customer interaction, Are uncomfortable recommending services or solutions, Are looking for a short-term job rather than a career.

Requirements

  • Valid driver’s license
  • Clean background and MVR
  • Positive attitude and strong work ethic
  • Ability to learn quickly and follow instruction
  • Ability to lift tools and work in outdoor conditions
  • Comfort with sales conversations

Responsibilities

  • Diagnose comfort system problems
  • Communicate clearly with homeowners
  • Recommend solutions
  • Explain system issues in simple terms
  • Present repair and replacement options
  • Work in warehouse one day per week to learn parts and equipment, stocking, organization, and delivery to technicians
  • Explain system issues clearly to homeowners
  • Present repair and replacement options
  • Help customers make informed decisions about their home comfort systems

Benefits

  • Paid training
  • Clear career advancement path
  • Structured technician development program
  • Supportive team environment
  • Merit-based pay increases
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