HVAC TECHNICIAN

ROBY SERVICES INC•Charlotte, NC
•Onsite

About The Position

Roby Services is seeking a skilled HVAC Technician to provide residential clients with exceptional HVAC service, repairs, and maintenance. The role involves diagnosing and restoring HVAC systems, performing preventive maintenance, communicating findings and recommendations to clients, and maintaining accurate service documentation. The technician is expected to work safely, follow applicable standards and regulations, coordinate with office staff and other technicians, and uphold Roby Services’ values of Family, Can-Do Attitude, and Integrity.

Requirements

  • Proven experience as an HVAC Technician, preferably in residential service and repair.
  • Ability to diagnose, repair, and maintain furnaces, air conditioners, heat pumps, and ductless systems.
  • Working knowledge of HVAC electrical and mechanical components.
  • Relevant HVAC certifications or licenses.
  • Strong customer service and communication skills.
  • High attention to detail and strong problem-solving abilities.
  • Commitment to safety protocols and maintaining a clean, professional work environment.
  • Valid driver’s license with a clean driving record.
  • Uphold Roby Services’ core values of Family, Can-Do Attitude, and Integrity.

Responsibilities

  • Inspect and assess HVAC systems in residential properties to identify problems.
  • Perform repairs and replace defective parts to restore system functionality and efficiency.
  • Conduct routine maintenance to prevent breakdowns and support optimal system performance.
  • Explain diagnoses, repairs, and recommendations clearly to clients.
  • Advise clients on system maintenance, upgrades, and energy-efficient solutions.
  • Ensure customer interactions reflect professionalism, care, and technical expertise.
  • Follow company safety procedures and industry standards for safety and environmental practices.
  • Comply with applicable regulations and building codes.
  • Keep work areas organized and handle tools and materials properly.
  • Maintain accurate service records, parts usage, and repair documentation.
  • Coordinate scheduling and follow-ups with office staff and other technicians.
  • Participate in team meetings and ongoing training to enhance technical skills.

Benefits

  • Competitive salary, bonus opportunities, and commission.
  • Nexstar Network training and development.
  • Paid time off and paid holidays.
  • Medical, dental, and vision insurance.
  • Life and disability insurance.
  • Flexible spending accounts and ancillary insurance.
  • 401(k) with company match.
  • Company vehicle provided.
  • Career growth and advancement opportunities.
  • Supportive, family-oriented culture built on respect and integrity.
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