HVAC Technician (Service or Install)
About The Position
Haven Home, a division of RT Holdings Inc (Right Time Heating and Air Conditioning), is seeking energetic, motivated, and career-minded Installers and Service Technicians. As an industry leader serving 250,000 customers annually across Canada, we provide extraordinary service and home comfort solutions. We are committed to being the best employers by valuing our employees as our most important resource, fostering growth in skills and wealth within a fun, culture-focused environment. This role involves performing onsite installations, service, and repairs in residential homes, ensuring customer satisfaction and promoting company products and services.
Requirements
- A minimum of 3 years recent HVAC experience with exposure to furnaces, central and ductless air conditioners, gas boilers, water heaters including tankless heaters.
- Valid Gas Fitter Two License.
- Residential Air Conditioning License (Journeyman or RedSeal).
- Valid Driver's License with a clean record.
- Clear criminal record.
- Demonstrated strong technical, customer service skills and company metrics in current and previous roles.
- Comfortable working from heights and using a ladder.
- An accountable and responsible personality, delivering high customer satisfaction and has a positive, can-do attitude.
- Ability to work efficiently and effectively within a team environment.
Nice To Haves
- Must be effective at HVAC lead generation and CPP enrolments.
Responsibilities
- Perform onsite installations, service, and repairs in residential homes.
- Ensure customers heating, ventilation, and air-condition equipment meets or exceeds the Technical Standards & Safety Authority’s codes and municipal building codes and standards.
- Follow all Energy Star installation processes and procedures.
- Educate customers on proper care and maintenance and promote all various HVAC options.
- Complete general and specific HVAC equipment inspections.
- Maintain a clean, fully stocked vehicle.
- Promote our products and services on every call.
- Provide a five-star experience on every call or make it right before leaving the customers home.
- Request online reviews from customers.
- Contribute to high standards of health and safety.
- Lead generation and CPP enrolments.
- Installation and commissioning of HVAC elements.
Benefits
- Competitive compensation
- A comprehensive benefits package including dental, health, prescription, and disability insurance
- Company matching RSP plan
- Additional incentive earnings
- Tuition reimbursement
- Company cell phone or Cell phone allowance provided
- Company vehicle with the ability to take home
- Tool Allowance
- Uniforms provided
- A long-term career with training and continual improvement and growth opportunities.
- Cross-functional career opportunities
- Relocation opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
