HVAC Technician

The Henry Ford•Dearborn, MI

92d

About The Position

The HVAC Technician installs, maintains, troubleshoots, and repairs residential, commercial, and industrial heating, ventilation, air conditioning, and refrigeration systems. The role responds to service requests from business and support departments to maintain a safe, comfortable environment for visitors and staff and help protect the museum’s collections and artifacts. The technician operates, diagnoses, maintains, and repairs campus HVAC systems and Building Automation Systems (BAS), monitors system performance and equipment efficiency, and independently diagnoses mechanical and controls issues. Based on diagnostic findings, the technician provides technical recommendations to management to support decisions about maintenance, repairs, and operational improvements. The role includes working above and below grade, including on ladders and in crawlspaces or other confined spaces. The technician may work outdoors in all seasons and in non-air-conditioned interiors, and must be flexible for on-call availability during evenings, weekends, and short-notice situations.

Requirements

At least 7 years of hands-on HVAC experience.
Valid HVAC license, with the knowledge and experience to install, service, troubleshoot, and repair a variety of HVAC systems.
Experience with HVAC installation, boiler systems, heat pump systems, mini-split systems, Variable Refrigerant Flow (VRF) systems, and rooftop HVAC units.
Ability to frequently work above and below grade level, including on ladders and in crawlspaces or other confined spaces.
Excellent communication and interpersonal skills, including the ability to influence across organizational levels.
Ability to build trust, collaborate, and drive change in a dynamic environment.
Strong written, verbal, and active listening skills.
Strong decision-making, problem-solving, and negotiation skills.
Ability to read and interpret blueprints.
Ability to complete ductwork drawings and facilitate installation.
Ability to operate a variety of hand and power tools.
Ability to work independently without direct supervision.
Commitment to and enthusiasm for The Henry Ford's mission, vision, values, and service standards.
Ability to safely operate heavy machinery and aerial lifts, and to operate and maintain light equipment and tools.
Ability to perform observation, analysis, interpretation, decision-making, and multitasking, read guest needs and interests and respond appropriately, and work under pressure.
Flexibility with on-call scheduling and availability as needed during evenings, weekends, and short-notice situations.

Nice To Haves

Associate degree in HVAC, Mechanical Systems, or a related field, or completion of a recognized technical or trade school HVAC certification program.
Ability to fabricate and modify sheet metal components using standard HVAC tools and equipment.
Humility, self-awareness, self-reflection, and emotional intelligence.
Tolerance for hot and cold temperatures.

Responsibilities

Install, repair, and service heating, ventilation, and refrigeration systems.
Monitor, troubleshoot, and adjust computerized systems as needed.
Monitor and ensure HVAC system performance aligns with The Henry Ford facilities plan.
Use building automation systems to monitor campus conditions, analyze system data, conduct diagnostics, and respond to heating, cooling, mechanical, and controls-related issues.
Troubleshoot and resolve HVAC mechanical, electrical, and controls issues, escalating issues as appropriate.
Install, test, calibrate, and commission mechanical systems and components using appropriate electronic testing equipment.
Provide technical recommendations to Facilities Management regarding HVAC system settings, operational adjustments, and equipment performance and selection; recommendations are subject to review and approval before implementation.
Perform and document routine inspections, preventive maintenance, and post-incident evaluations of HVAC systems and related infrastructure.
Maintain accurate records and routinely report on HVAC system performance and status.
Order and maintain supplies and equipment.
Prioritize and schedule repair requests.
Contribute to the effective team management of problems, issues, and opportunities.
Collaborate as a team player and provide expertise within the team and with other teams as appropriate.
Perform other job-related duties and activities as assigned.