Specialist, HVAC Technician

JLL • Andover, MA

4d • $70,000 - $100,000 • Onsite

About The Position

JLL is hiring an HVAC Technician to support 24/7/365 facility operations at a life sciences campus in Andover, Massachusetts. The role owns operational maintenance of site HVAC systems and helps protect client assets while supporting safe, efficient, cost-effective operation and system uptime through reliability-based maintenance strategies. It combines hands-on technical work with significant computer, documentation, and administrative responsibilities, in collaboration with facilities, trades, engineering, and vendor teams.

The technician maintains, inspects, troubleshoots, repairs, and improves HVAC, refrigeration, mechanical, controls, and related electrical systems. The work includes preventive, corrective, and reliability maintenance; building rounds and equipment readings; responding to alarms and service calls; recording work and compliance information in CMMS; supporting customers and vendors; and following safety procedures. The position is on-site and scheduled Tuesday through Saturday, 12:00 p.m. to 8:30 p.m., with a 30-minute unpaid lunch. Overtime may be available, and the role requires routine on-call availability. It is described as contract-to-hire and does not provide visa sponsorship.

Requirements

• At least 3 years of facility-related HVAC and refrigeration work experience.
• High school diploma or state equivalent.
• Active Massachusetts driver’s license.
• Demonstrated technical expertise in facility-related systems.
• Proficiency with computer applications, including Microsoft Office, Outlook, and CMMS systems.
• Clear understanding of refrigeration system operations, including walk-in coolers and ice machines.
• Strong verbal and written communication skills.
• Demonstrated customer service, professionalism, and ability to collaborate with large, high-performing teams.
• Ability to uphold and demonstrate JLL’s Core Values of Teamwork, Ethics, and Excellence.
• Knowledge of OSHA standards and ability to perform work safely.
• Ability to operate power and hand tools and required equipment, work on a ladder, carry tools, bend, twist, reach, and lift up to 50 pounds.
• Ability to work in confined or close spaces such as closets, crawl spaces, and vaults, and on building rooftops.
• Routine availability as an on-call tradesperson.
• Authorization to work in the United States without visa sponsorship.

Nice To Haves

• Active Massachusetts HVAC Contractor License; the contractor license is preferred over the technician license.
• Active Massachusetts HVAC Technician License.
• Associate degree in an HVAC discipline or equivalent work experience.
• Experience with reliability-centered maintenance best practices in critical facility environments.
• Advanced certifications in HVAC, refrigeration systems, or building operations.
• Knowledge of federal, state, and local regulatory compliance requirements.
• Experience managing contracted maintenance staff and vendor relationships.

Responsibilities

• Maintain continuous operation of HVAC-related building systems, including mechanical controls, building automation systems, electrical components, and temperature controls.
• Perform preventive, corrective, and reliability maintenance with teammates and vendor partners.
• Conduct building rounds, maintain logs and data sheets, and meet regulatory compliance and safety requirements.
• Enter detailed work comments, maintenance actions, costs, and other relevant information into work-order and CMMS databases.
• Provide customer interface and support, assist with planning and scheduling optimization, and maintain high-quality documentation.
• Identify hazards, implement remediation measures, and complete safety training.
• Coordinate with vendor partners on work authorization and incident contact response protocols.
• Accept and log complaints, status updates, and follow-up calls in the CMMS database.
• Respond immediately to alarms and take action to repair or correct issues.
• Monitor and analyze equipment operations, record readings, and troubleshoot refrigeration equipment, heat pumps and exchangers, HVAC units, chillers, cooling towers, boilers, VAV systems, valves, piping, filters, emergency backup systems, hot water systems, and related mechanical and low-voltage electrical equipment.
• Check the CMMS for new trouble calls and work assignments.
• Prepare for and perform preventive maintenance on base-building and critical systems, including gathering tools and supplies, minimizing disruption, cleaning the work area, completing work-order task sheets, returning tools, maintaining inventory, and reporting equipment issues or supply shortages.
• Install, repair, replace, or rebuild HVAC units and related equipment, including package units, mini splits, actuators, VAVs, water heaters, motors, heating units, pumps, seals, air compressors, heat exchangers, bearings, piping, valves, filters, hot water systems, and controls.
• Assist technicians and operators with major building and equipment repairs and maintenance.
• Inspect, repair, and maintain electrical controls, switches, and motor controls.
• Follow departmental policies for safe handling of hazardous materials.
• Maintain equipment and work records and report relevant repair and maintenance costs.

Benefits

• 401(k) plan with matching company contributions.
• Comprehensive medical, dental, and vision care.
• Paid parental leave at 100% of salary.
• Paid time off and company holidays.
• Early access to earned wages through Daily Pay.
• Supportive culture and a comprehensive benefits package focused on mental, physical, and emotional health.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED