HVAC Startup Warranty Technician RNC

Yellow Dot Heating & Air Conditioning•Raleigh, NC

just now•Onsite

About The Position

Yellow Dot, a Southern Home Services Company, is looking for a dynamic-Start-Up Warranty Technician to join a thriving business that believes in work life balance and cares about YOU! The HVAC Start-Up Warranty Technician is responsible for conducting system start-ups and troubleshooting for newly installed HVAC systems, ensuring they operate efficiently and meet performance standards. This role involves performing comprehensive inspections, addressing any initial issues or deficiencies, and verifying compliance with manufacturer warranties and industry regulations. The technician works closely with installation teams and customers to resolve any problems promptly, provide detailed reports on system performance, and ensure that all aspects of the system are functioning correctly before finalizing the installation process. Excellent technical skills, attention to detail, and strong customer service abilities are crucial for success in this role.

Requirements

CFC/EPA Certification required for compliance with environmental regulations.
Strong working knowledge of HVAC systems and their components.
Valid driver’s license with a minimum of three years of driving experience and a clean record.
Committed to high-quality workmanship with a positive and professional attitude.
Dedicated to exceptional customer service and effectively addressing customer needs.
Capable of interacting professionally with individuals at all organizational levels.
Flexible and innovative team player who thrives in dynamic environments and contributes positively to team efforts.

Responsibilities

Conduct initial start-ups of newly installed HVAC systems, ensuring they operate efficiently and meet performance standards.
Diagnose and repair HVAC equipment issues, addressing any performance problems to restore optimal functionality.
Deliver thorough and effective service results on every job, ensuring complete customer satisfaction.
Notify the office of required parts and follow up to expedite procurement and ensure timely repairs.
Communicate clearly and professionally with customers and builders as needed to resolve any issues.
Use company-supplied iPad to manage scheduled calls, track work digitally, and maintain accurate records.
Standard working hours are from 8:00 am to 5:00 pm, with a 7:00 am start time on shop days or as otherwise specified.
Additional duties as assigned.