HVAC Service Technician

Service WizardHutto, TX
$75,000 - $120,000Onsite

About The Position

The ideal HVAC Service Technician candidate should have exceptional customer service and HVAC service experience. Successful candidates are organized and able to perform in a fast-paced environment. This role reports to the Service Manager. Must be available to work full shifts plus overtime.

Requirements

  • 2-5 years’ experience (installation experience plus) as an HVAC technician.
  • Valid HVAC technician license and driver’s license.
  • Strong technical knowledge, excellent problem-solving abilities, attention to detail, and effective communication skills.
  • Use hand and power tools to diagnose, repair, and maintain HVAC components.

Nice To Haves

  • Exceptional customer service experience
  • Organized and able to perform in a fast-paced environment

Responsibilities

  • Service and repair HVAC systems: Analyze system issues and identify appropriate repair courses of action; prepare written work cost estimates and customer recommendations.
  • Maintain truck inventory.
  • Ensure necessary tools and equipment for each job are present.
  • Troubleshoot and resolve issues: Complete diagnostic troubleshooting of HVAC Systems, checking the layout of existing HVAC devices and units to plan work procedures properly.
  • Conduct maintenance and repair: Perform regular system checks and preventive maintenance to ensure reliability and efficiency. Complete repairs and offer recommendations for ongoing maintenance.
  • Customer interaction: Deliver excellent customer service by addressing client concerns with professionalism and courtesy.
  • Safety and compliance: Follow all safety standards and regulations to maintain a safe working environment.
  • Documentation: Keep accurate records of services performed and parts used. Document service performed and recommendations made by completing applicable forms, reports, logs, and/or records.
  • Ensure all work meets Service Wizard’s quality and safety standards.
  • Meet individual and team performance goals.
  • Work collaboratively and support various business needs.

Benefits

  • Unlimited Commission Earning Potential
  • Comprehensive medical, dental, and vision coverage.
  • 401(k) with company match.
  • Generous vacation, holidays, PTO
  • Ongoing opportunities for professional growth and advancement.
  • A supportive, inclusive, and dynamic work environment focusing on teamwork and employee satisfaction.
  • Performance-based bonuses
  • Company incentive trips
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