HVAC Service Technician

Dead River Company • Manchester, NH

3d • Onsite

About The Position

Installs and repairs residential and commercial propane and/or oil burner equipment and appliances while ensuring a high level of customer service. The responsibilities of this position are carried out with particular attention to maintaining customer property, respecting customer confidentiality and working as a trusted advisor. The Service Technician serves as a Dead River Company ambassador by adhering to our Brand Promise, Guarantees and Pledges and our Co-Worker Guarantees and Pledges.

Requirements

• At least one year of relevant oil and/or propane service experience.
• Apprentice, Journeyman or Master designation licensing is necessary in states where required.
• Applicable propane CETP certification is required for propane technicians.
• All technicians must be able to pass a pre-employment physical.
• All technicians must have a valid motor vehicle drivers’ license.
• Driving record is reviewed at employment, and annually thereafter, and must meet company standards.
• Experience with installation, maintenance, and repairs of residential and commercial oil and/or Propane heating equipment
• Strong customer focus
• The ability to work without close supervision
• A focus on safety!
• The ability to work as part of a team

Nice To Haves

• HAZMAT endorsement / Propane License a plus

Responsibilities

• Installs, trouble-shoots and repairs oil and/or propane heating systems in accordance with applicable codes, safety regulations and Dead River Company policies.
• Performs efficiency tests, tune-ups, and contract service inspections.
• Eliminates call-backs and reduces liability by ensuring that all work is performed safely and accurately.
• Promotes image as a trusted advisor through a neat appearance, clean uniform and timely, safe and courteous service.
• Promotes Dead River company products and services.
• Advises customers on best options for specific needs.
• Maintains a neat and orderly service vehicle.
• Ensures that all tools and equipment are in safe operating condition.
• Immediately records and reports parts and labor for service calls in accordance with company procedures.
• Maintains and tracks parts inventories in service vehicle.
• Participates in night and weekend on-call schedule as necessary.
• Reports all accidents, spills, and liability claims.
• Performs propane Gas-check inspections according to applicable codes and company policy without supervision. (Propane technicians)

Benefits

• Up to $3,000 Sign on Bonus Eligible
• $400 per week on call pay
• Paid weekly!
• Health Insurance – Premiums as low as $6 for full time employees!
• Dental insurance
• Vision Insurance
• Company Provided Life insurance
• Short-term and Long-Term disability
• 401(k) plan with company match
• Paid time off
• 10 paid holidays
• Tuition Reimbursement for employees
• Scholarships and grant for employee’s children
• Discounts on our products and services
• Work uniform and, boot and prescriptions safety glasses allowance
• Paid Training at our State-of-the-art institute
• Opportunity for growth!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed