HVAC Service Technician

Rodenhiser Home Services Inc•Holliston, MA

13d•Onsite

About The Position

Rodenhiser Home Services Inc is seeking an experienced HVAC Service Technician to join their team in Holliston, MA. Since 1928, Rodenhiser has been building an elite team of HVAC technicians serving thousands of customers throughout Massachusetts. This role involves diagnosing and repairing heating and cooling systems, establishing customer rapport, troubleshooting system malfunctions, educating customers on financing and maintenance plans, and explaining replacement opportunities for aging systems. The technician will also complete follow-up calls, train apprentices, and maintain a clean job site and truck.

Requirements

Must have a current EPA universal certificate.
Valid driver’s license and clean driving record.
Hold at least one state license or certification.
Demonstrated proficiency in all Junior Service Technician abilities.
Competent in the use of all tools and resources related to basic service calls.
Knowledge of HVAC/Plumbing and gas codes and proper electrical and HVAC safety standards.

Nice To Haves

Nice people who want to grow with us.

Responsibilities

Complete HVAC residential service calls within your area of expertise.
Establish customer rapport to instill confidence in team and deliver the right products and services.
Ask proper lifestyle questions to troubleshoot system malfunctions.
Educate and assist customers in choosing the best finance options and maintenance plans.
Complete follow up calls assisting HVAC Service & Install departments
Train and mentor HVAC apprentices to ensure quick, accurate repairs and installations.
Explain replacement opportunities for aging, inefficient or underperforming systems.
Maintain a clean, organized job site and well inventoried truck.