Detmer & Sons - HVAC Service Technician

ACE HardwareFairborn, OH
$25 - $30Onsite

About The Position

Detmer & Sons, now an Ace Hardware Company, is seeking an HVAC Service Technician to join their team. Ace Hardware Home Services offers a wide range of residential maintenance and home repair services, aiming to be the best, most trusted provider of home preservation services. This role is crucial in providing exceptional customer experiences through efficient and accurate service, maintaining HVAC systems, and educating customers on home improvements. The HVAC Membership Program ensures consistent 40-hour work weeks year-round.

Requirements

  • 3+ years of HVAC service experience preferred
  • EPA Universal Certification
  • Strong knowledge of HVAC industry best practices and building codes
  • Proficient in all aspects of HVAC function
  • Must have valid driver’s license
  • A valid driver’s license with at least 3 years of US driving experience, is required for this role.
  • This position is not eligible for employment visa sponsorship now or in the future.

Responsibilities

  • Provide an exceptional experience through efficient and accurate service and effective communication
  • Maintain, diagnose, troubleshoot, and repair all residential equipment including traditional forced-air systems, steam, and hot water-based systems, oil, high velocity, geothermal, ductless and more
  • Utilize specialized diagnostic tools to balance and solve traditional airflow, fuel, refrigerant and electrical challenges presented in residential equipment
  • Maintain required truck inventory necessary to complete all flat-rate repairs
  • Educate and inform customers of improvements to the comfort, air & water quality, efficiency, or safety of their homes
  • Assist in the development of junior service technicians
  • Follow all AHHS systems and administrative details as they relate to the service department
  • Utilize Service Titan platform

Benefits

  • Incentive/Commission/Bonus opportunities
  • 401(k) retirement savings plan with matching company contributions
  • Comprehensive health coverage (medical, dental, vision)
  • Company paid short-term disability
  • Company paid long-term disability
  • Life insurance benefits for you and your dependents
  • Warehouse Merchandise Discount
  • Paid time off
  • Paid holidays
  • Career Growth & opportunities within several channels (Plumbing, Heating, Cooling, Electrical, Handyman, Customer Service and others)
  • Tools, hands-on training, formal education, and coaching
  • Robust Employee Assistance Program
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