HVAC Service Technician
About The Position
M&S Air Conditioning is seeking a skilled and experienced Residential HVAC Service Technician to manage the installation, maintenance, and repair of heating, ventilation, air conditioning, and refrigeration (HVAC/R) systems in residential properties. This role requires technical expertise, strong diagnostic skills, and a commitment to providing outstanding service to our homeowners. The technician will be responsible for diagnosing, troubleshooting, repairing, and servicing a wide range of residential HVAC systems, performing preventative maintenance, assisting with new installations, and handling electrical and mechanical work. Compliance with codes and regulations, excellent customer experience, accurate documentation, and participation in an on-call rotation are also key aspects of this position. Collaboration with team members and other trades is expected.
Requirements
- Minimum of 1 year of verifiable experience in residential HVAC service and repair preferred.
- Strong, comprehensive working knowledge of residential HVAC system operation, airflow, refrigerants, and components.
- Proficiency in using standard industry diagnostic tools (e.g., vacuum pump, manifold gauges, recovery machine, amp meter, pressure testers).
- Excellent verbal communication and interpersonal skills.
- Valid state-issued Driver's License and a clean driving record.
- Ability to safely lift up to 50 lbs, climb ladders, work at heights, and maneuver in tight/confined spaces (attics, crawlspaces) and in various weather conditions.
Nice To Haves
- Current EPA Section 608 Universal Certification is strongly preferred.
- NATE Certification (Service or Installation specialty).
- Completion of an accredited HVAC technical school program or a formal apprenticeship.
- Experience with smart home technologies and communicating thermostats.
Responsibilities
- Promptly and professionally diagnose, troubleshoot, repair, and service a wide range of residential HVAC systems, including gas furnaces, heat pumps, central air conditioners, mini-splits, and standard refrigeration units.
- Perform comprehensive preventative maintenance and safety checks to ensure system efficiency and longevity.
- Assist with the installation of new HVAC systems and components as needed, ensuring all work is completed according to design specifications and local codes.
- Interpret complex wiring diagrams, safely install and connect electrical components, and test circuits for compatibility and safety using multi-meters and specialized diagnostic equipment.
- Strictly adhere to all relevant local, state, and national building codes, regulations, and safety standards (OSHA, EPA).
- Clearly communicate diagnosis, repair options, and maintenance tips to homeowners in a professional and educational manner. Address customer concerns effectively and maintain a high level of customer satisfaction.
- Accurately complete service tickets, invoices, time logs, and inventory tracking for all parts used and work performed using company-provided technology (e.g., tablet/app).
- Participate in the on-call rotation to provide timely, after-hours emergency service to clients.
- Work effectively with team members, apprentices, and other trades (electricians, plumbers) to ensure project timelines are met.
Benefits
- Competitive Pay: Performance-based compensation with commission opportunities tied to experience, production, and proficiency. (W-2 position).
- Comprehensive Health Coverage: Medical, Dental, and Vision insurance plans.
- Retirement: 401(k) plan with a generous company match.
- Work-Life Balance: Paid Time Off (PTO) and paid company holidays.
- Professional Growth: Consistent opportunities for paid training and professional development.
- Company Vehicle provided for service calls (take-home privileges negotiable).
- Company-provided major diagnostic equipment and specialized tools.
- Company-provided uniform and laundry service.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
1-10 employees
