HVAC Service Technician

Airtron•Nashville, TN

37d•Onsite

About The Position

The HVAC Service Technician will be responsible for maintaining and repairing heating and air equipment, inspecting and maintaining ducting, and ensuring company materials and equipment are in serviceable condition. This role involves identifying, wiring, and starting up complete residential systems, as well as troubleshooting and resolving all issues to keep equipment functioning properly. The technician will perform start-ups, test systems, and record results to ensure proper functioning. They will also inspect systems, inform dispatch/customers of concerns, and explain all services and repairs performed. Daily coordination with the office for work schedules, ordering parts, and ensuring preparedness for service appointments is required. The technician will transport parts, materials, and tools to job sites, complete all required paperwork/tablet entries neatly and timely, and debrief with dispatch/customers after each service call. Maintaining cleanliness of the work area and company vehicle, abiding by company standards, and maintaining a courteous demeanor are essential. The role requires adherence to safety policies and procedures, and duties may vary by location.

Requirements

High school diploma or GED
1+ HVAC service experience
EPA Certification
Solder/Brazing skills
Good verbal and written communication skills
Must be able to communicate in English effectively, both verbally and in writing
Beginner computing skills and able to use a computer, laptop or tablet.
Basic proficiency in navigating the internet and email software such as Microsoft Outlook
Valid driver's license required
Ability to work overtime with little notice; weekend hours may occasionally be required

Nice To Haves

HVAC trade school certification
1-2 years’ experience in construction, HVAC or related experience
Willingness to learn and be a part of a team
Positive attitude and a team player
Ability to build positive relationships with customers, both internal and external
Willingness and ability to work collaboratively with all levels of the organization.
Related work experience may be substituted for education.
Safety mindset and acceptance of a safety culture

Responsibilities

Maintain and repair heating and air equipment.
Inspect and maintain ducting and company materials/equipment within a serviceable condition.
Identify, wire, and start-up complete residential systems.
Troubleshoot, recommend, and resolve/repair all issues to keep equipment functioning properly.
Perform start-ups, testing & recording results for each system during start-up to ensure the system is functioning properly.
Perform proper inspection of system and inform dispatch/customer of any outstanding concerns.
Explain each service and repair performed to dispatch/customer.
Directly coordinate with office for day-to-day work schedule.
Facilitates order for all parts required for appointments and ensure preparedness for the day of service.
Transport parts, materials and tools to the job site and provide proper accounting of assigned items.
Completes all paperwork/tablet neatly and timely as required.
Debrief all service(s) provided with dispatch/customer after each service call with respective documentation.
Inspection of area for cleanliness after job completion.
Maintains company vehicle, ensuring cleanliness and organization, both inside and out.
Abides by all company standards of performance and code of ethics.
Maintaining a courteous demeanor with all customers and associates.
Ensure all foot ware has protective floor savers while working in customer homes.
Follows safety policies and procedures.
Other duties as assigned.