HVAC Service Technician - TN

Coolray Heating and Cooling Tennessee • Nashville, TN

4d • $25 - $33 • Onsite

About The Position

Coolray Heating, Cooling, Plumbing & Electrical is seeking experienced, customer-focused HVAC Service Technicians to join our growing Nashville team. As an HVAC Service Technician, you'll diagnose, repair, and maintain residential heating and cooling systems while delivering an exceptional customer experience. You'll serve as a trusted advisor to homeowners, helping them understand their options and recommending solutions that improve comfort, efficiency, and system reliability.

Requirements

• Previous residential HVAC service and troubleshooting experience
• Strong diagnostic and repair skills across a variety of HVAC systems
• Excellent customer service and communication abilities
• Strong mechanical aptitude and problem-solving skills
• Ability to work independently and manage a daily service schedule
• Results-driven mindset with a commitment to delivering outstanding customer experiences
• Strong attention to detail and quality workmanship
• Ability to effectively explain technical information to homeowners
• Valid driver's license with an acceptable driving record

Responsibilities

• Diagnose, troubleshoot, repair, and maintain residential HVAC systems
• Perform service and preventative maintenance on furnaces, air conditioners, heat pumps, and related equipment
• Conduct comprehensive system evaluations and accurately identify equipment issues
• Present repair options and recommendations clearly and professionally to homeowners
• Educate customers on system performance, maintenance needs, and energy-efficiency opportunities
• Identify opportunities for equipment replacement or system upgrades when appropriate
• Build strong customer relationships through exceptional service and communication
• Accurately document service findings, completed work, and recommendations
• Maintain compliance with company policies, safety standards, and industry regulations
• Ensure all work is completed with the highest level of quality and professionalism

Benefits

• Hourly earning potential of $25-$33/hourly PLUS Commission
• Weekly Truck Revenue Bonus Program
• 3% Commission on Equipment Turnover
• Accrued PTO
• 8 Paid Holidays
• 401k with company match up to 30% of your contribution
• Professional development opportunities
• Continuous on-the-job training
• Company-wide Community Service Opportunities
• Community Engagement
• Positive Work Environment
• Stable, year-round work
• Health insurance- 4 plan options, majority of premiums company-paid
• Dental and vision insurance with minimal cost to employees
• HSA and FSA plans
• Company-paid Life Insurance and AD&D Policy
• Supplemental life insurance plans offered
• Company-paid Employee Assistance Program
• Short and long term disability insurance
• Legal Insurance Plans
• Critical Illness and accident Insurance
• Pet Insurance Plans
• Identity Theft Protection Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed