Jackson Plumbing, Heating & Cooling - HVAC Service Technician

ACE Hardware • Decatur, AL

2d • Onsite

About The Position

The HVAC Service Technician position is a regular full-time position with overtime hours expected based on seasonality and client demand. General hours are 8 AM – 4:30 PM with variation based on need. Additionally, this position is part of an on call rotation which includes after general business hours and weekends. A mutually agreeable flexible work schedule may be designed.

Requirements

• 3+ years of HVAC service experience (REQUIRED)
• EPA Universal Certification
• Strong knowledge of HVAC industry best practices and building codes
• Proficient in all aspects of HVAC function
• Must have driver’s license with clean record
• Able to pass a background and drug screening check (random testing may occur)
• Positive attitude, exceptional people skills, professional appearance and behavior, and a desire to be your best
• Able to cultivate relationships with customers
• Strong work ethic: reliable, dependable, punctual

Responsibilities

• Provide an exceptional experience through efficient and accurate service and effective communication
• Maintain, diagnose, troubleshoot, and repair all residential equipment including traditional forced-air systems, steam, and hot water-based systems, oil, high velocity, ductless and more
• Utilize specialized diagnostic tools to balance and solve traditional airflow, fuel, refrigerant and electrical challenges presented in residential equipment
• Maintain required truck inventory necessary to complete all flat rate repairs
• Educate and inform customers of improvements to the comfort, efficiency, or safety of their homes
• Assist in the development of junior service technicians
• Follow all UIC systems and administrative details as they relate to the service department

Benefits

• Incentive/Commission/Bonus opportunities
• 401(k) retirement savings plan with matching company contributions
• Comprehensive health coverage (medical, dental, vision, company paid short-term disability, and long-term disability) and life insurance benefits
• Warehouse Merchandise Discount
• Paid time off & paid holidays
• Career Growth & opportunities
• Robust Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees