HVAC Service Technician - Evenings or Weekends

Parks Heating Cooling Plumbing & Electric•Charlotte, NC

5d•Onsite

About The Position

Parks Heating Cooling Plumbing & Electrical has proudly served the Charlotte Metro Area for over 50 years and continues to grow because of the people behind the work. We are currently looking for a skilled HVAC Service Technician to support our evenings or weekends team (you choose your shift), a great opportunity for technicians who enjoy a less crowded schedule, strong earning potential, and the ability to work more independently. After-hours calls often come from customers who need immediate help and are ready to move forward with repairs or replacements, creating excellent earning opportunities for top technicians. At Parks, we value hardworking professionals, invest in our team, and create opportunities for long-term growth and success.

Requirements

Three (3)+ years of residential HVAC service experience.
Availability to work one of our two flexible service schedules: Weekend Shift (Friday–Monday) or Evening Shift (Monday–Friday, 12:00 PM–9:00 PM).
Strong knowledge of HVAC systems, diagnostics, airflow, refrigeration principles, and electrical troubleshooting.
Knowledgeable of local HVAC codes and ability to apply them on the job.
Experience with system diagnostics, repairs, maintenance, and customer-facing service.
Continued education and training mindset.
Clean, safe driving record.
Highly organized with exceptional follow-through abilities.
Strong verbal and written communication skills.
High integrity with advanced social skills and the ability to build strong customer relationships.
Strong desire to be a better technician tomorrow than you are today.
Competitive individual contributor who also loves to win as a team.

Nice To Haves

EPA Certification preferred.

Responsibilities

Understand residential HVAC systems in order to accurately troubleshoot, diagnose, and repair heating and cooling equipment.
Perform maintenance, repairs, and system testing on furnaces, air conditioners, heat pumps, mini splits, and indoor air quality equipment.
Physically capable of going through crawlspaces and attics when necessary.
Educate customers and provide detailed option sheets with the right products and services.
Educate and assist customers in choosing the best finance options and maintenance plans.
Ensure all systems are functioning properly and safely after repairs or installations.
Understand service criteria and hold yourself accountable for exceeding revenue goals.
Present yourself as professional and knowledgeable to earn customer trust, referrals, and repeat business.
Work alongside customer service and dispatch to ensure overall success of the business.
Maintain a clean, organized job site and well-inventoried truck.
Participate actively in all training exercises, morning meetings, and company retreats.
Train and mentor apprentices to ensure quick, accurate repairs and installations.
Be accurate and timely with invoices, timecards, curbside feedback, and option sheets.