SERVICE TECHNICIAN III

Cascade Residential Servi•Melbourne, FL

3d•Onsite

About The Position

Mid-Florida Heating & Air is seeking a customer-centric and passionate A/C Service Technician to join their team. This role involves repairing various air quality systems, including locating and diagnosing maintenance problems, conducting warranty services, and performing emergency repairs. The company is experiencing significant growth and is looking for individuals with multiple skill levels to join their established organization. The position requires travel to homes and businesses daily, troubleshooting electrical systems in AC units, conducting maintenance and repairs on HVAC systems, diagnosing system issues, and ensuring compliance with safety and environmental regulations. The technician will also be responsible for inspecting current HVAC systems for efficiency and safety, conducting performance tests, renewing and selling maintenance contracts, and maintaining an accurate inventory of tools and parts.

Requirements

Minimum of 3-5 years air conditioning experience required
High School Diploma/GED or equivalent experience
Valid Driver’s License (Required)
One-year related experience in the HVAC industry or equivalent combination of education and experience (Tier I)
3-years related experience in the HVAC industry or equivalent combination of education and experience (Tier II)
5-years related experience in the HVAC industry or equivalent combination of education and experience (Tier III)

Nice To Haves

Customer-centric and passionate

Responsibilities

Travel to homes and businesses daily as scheduled
Troubleshooting the electrical systems in the AC and diagnostic repairs
Familiar with new equipment, and high-end communicating systems.
Conducting maintenance, and repairs on air conditioning (HVAC) systems.
Diagnose system issues, make recommendations for repairs or replacements, and ensure that all work is completed in compliance with safety and environmental regulations.
Repair and diagnose HVAC systems with excellent troubleshooting skills ensuring compliance with environmental regulations.
Troubleshoot electrical systems and air conditioning units, utilizing schematics and mechanical knowledge.
Provide exceptional customer service while addressing client concerns and inquiries.
Determine customer’s needs and discuss all solutions.
Generate sales on every call.
Inspect current HVAC systems for efficiency and safety.
Conduct performance tests with specialized tools
Renew maintenance contracts for current customers.
Sell maintenance contracts to new customers.
Maintain accurate inventory of all tolls and HVAC parts.
Troubleshooting current HVAC system issues
Repair damaged HVAC systems
Obey company Code of Ethics and Team Rules
Responsible for equipment tune ups / CTUs
Responsible for vent cleanings (Includes blower wheel cleaning + in place evap cleaning)
Proven ability to complete a service diagnosis and complete minor repairs
Responsible for Lead Setting
Proven ability to complete a service diagnosis and complete repairs (minor to complex in nature)
Accountable for Tune Ups that are focused on Service and Sales
Assists in Corrections/Installs when necessary