HVAC Service Technician Helper
About The Position
CTC is a commercial HVAC services company based in Charlotte, NC. Founded in 1888, Charlotte Temperature Controls partnered with FirstCall Mechanical in 2025. FirstCall Mechanical is a leading provider of commercial and industrial HVAC, building controls, electrical, and plumbing services. FirstCall serves a wide array of facility and customer types, including distribution centers, industrial plants, universities, airports, healthcare facilities, self-storage units, and more. With approximately 700 employees across Ohio, New York, Virginia, Tennessee, North Carolina, South Carolina, Georgia, Florida, and Texas, FirstCall is committed to building durable partnerships. The company is actively expanding its operations nationwide and partnering with organizations that share its dedication to quality and customer satisfaction. FirstCall Mechanical not only partners with companies to nurture growth in the market, but also provides equal focus on employee growth and development as well. We believe when YOU succeed, we all succeed, so we strive to be the first call for talented team members who want a career, not just a job. We are currently seeking an experienced Commercial HVAC Service Technician Helper to join our fast-growing team. The ideal candidate will have a can-do attitude and strong problem-solving skills, as well as a high level of customer service.
Requirements
- Valid Driver License w/acceptable driving record
- Active EPA Certification preferred
- Available to work flexible hours and on-call shifts as needed
- Strong mechanical aptitude and problem-solving skills
- Ability to read and comprehend simple instructions, short correspondence, and memos.
- Ability to write correspondence.
- Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimal numbers.
- Ability to compute rate, ratio, and percent and to draw and interpret graphs.
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
- Ability to deal with problems involving several concrete variables in standardized situations.
- Mental stamina for problem-solving and prioritizing multiple tasks.
Responsibilities
- Help technicians diagnose causes of problems and/or failures in heating/air conditioning systems, refrigeration systems, and food service equipment, for the purpose of identifying equipment and/or systems repair and/or replacement needs
- Perform maintenance and service repairs, install new units, or replace parts of existing units according to specifications with supervision
- Communicate with Dispatch to ensure completion of scheduled jobs
- Help technicians maintain preventative maintenance schedules and procedures for customers
- Provide elite customer service to every customer encountered
- Perform all jobs with safety first in mind
Benefits
- Competitive Weekly Pay
- Comprehensive Healthcare Coverage - Medical, Dental, Vision, + More (Includes some 100% Company-paid plans)
- 401(k) Retirement Savings Plan with a 5% match
- Life Insurance
- Short & Long-Term Disability
- Up to 4 weeks of Paid Off
- 9 Paid Holidays + Veterans Day for Veterans
- Company-sponsored education and career advancement programs like the FirstCall Academy, the Learning & Education Assistance Program (LEAP), and the FirstCall Progression Program
- Generous Referral Bonus of $2,500 per referral
- Company vehicle or allowance
- mobile phone or phone allowance
- uniforms
- work boot allowances
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
