HVAC Service Tech Helper

FIRSTCALL MECHANICAL GROUP LLCMacon, GA
Onsite

About The Position

Conditioned Air, a commercial and industrial HVAC services company based in Macon, GA, has partnered with FirstCall Mechanical. FirstCall Mechanical is a leading provider of commercial and industrial HVAC, building controls, electrical, and plumbing services across multiple states. They are committed to building durable partnerships and expanding their operations nationwide. FirstCall Mechanical emphasizes employee growth and development, believing that employee success leads to company success. They are seeking an experienced Commercial HVAC Service Technician Helper with a can-do attitude, strong problem-solving skills, and excellent customer service abilities to join their fast-growing team.

Requirements

  • Valid Driver License w/acceptable driving record
  • Active EPA Certification preferred
  • Available to work flexible hours and on-call shifts as needed
  • Strong mechanical aptitude and problem-solving skills
  • Ability to read and comprehend simple instructions, short correspondence, and memos.
  • Ability to write correspondence.
  • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimal numbers.
  • Ability to compute rate, ratio, and percent and to draw and interpret graphs.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to deal with problems involving several concrete variables in standardized situations.
  • Mental stamina for problem-solving and prioritizing multiple tasks.

Nice To Haves

  • Continual learning and development in the body of knowledge through FirstCall Academy, to ensure we set the bar for skill level in the industry
  • Elite level of customer service, to ensure we continue to be the FirstCall our customers make for their HVAC needs

Responsibilities

  • Help technicians diagnose causes of problems and/or failures in heating/air conditioning systems, refrigeration systems, and food service equipment, for the purpose of identifying equipment and/or systems repair and/or replacement needs
  • Perform maintenance and service repairs, install new units, or replace parts of existing units according to specifications with supervision
  • Communicate with Dispatch to ensure completion of scheduled jobs
  • Help technicians maintain preventative maintenance schedules and procedures for customers
  • Provide elite customer service to every customer encountered
  • Perform all jobs with safety first in mind

Benefits

  • Competitive Weekly Pay
  • Comprehensive Healthcare Coverage - Medical, Dental, Vision, + More (Includes some 100% Company-paid plans)
  • 401(k) Retirement Savings Plan with a 5% match
  • Life Insurance
  • Short & Long-Term Disability
  • Up to 4 weeks of Paid Off
  • 9 Paid Holidays + Veterans Day for Veterans
  • Company-sponsored education and career advancement programs like the FirstCall Academy, the Learning & Education Assistance Program (LEAP), and the FirstCall Progression Program
  • Generous Referral Bonus of $2,500 per referral
  • Company vehicle or allowance
  • Mobile phone or phone allowance
  • Uniforms
  • Work boot allowances
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