HVAC Service Sales Manager

Carrier • Phoenix, AZ

9d • $117,500 - $234,500 • Remote

About The Position

Carrier Global Corporation, a global leader in intelligent climate and energy solutions, is seeking an HVAC Service Sales Manager to lead a sales team focused on growing CHVAC lifecycle solutions offerings in the Arizona and New Mexico markets. This role is ideal for a hands-on leader passionate about teaching, motivating, and driving results. The position directly contributes to the growth and success of Carrier Service, reinforcing Carrier's position as a global leader in intelligent climate and energy solutions.

Requirements

• 5+ years of progressive sales, business development, account management, or sales leadership experience within the HVAC, building systems, mechanical services, controls, or energy services.
• 2+ years of experience leading, coaching, and developing sales teams
• High School Diploma or GED

Nice To Haves

• Bachelor’s degree in Business, Engineering, Mechanical Systems, Construction Management, or a related discipline preferred
• Deep understanding of HVAC asset lifecycle management, including maintenance strategies, capital planning, modernization programs, equipment replacement, controls optimization, energy management, and digital service solutions.
• Strong financial and business acumen, including expertise in ROI analysis, lifecycle cost analysis, Total Cost of Ownership (TCO), budgeting, forecasting, profitability management, and business case development.
• Demonstrated ability to attract, develop, retain, and promote top sales talent through effective coaching, succession planning, and employee development programs aligned with Experience, Exposure, and Education (3E's).
• Working knowledge of Microsoft Office (Excel, Word, & PowerPoint) and CRM

Responsibilities

• Lead and inspire a high-performing, customer-centric consultative sales team focused on helping customers optimize the performance, reliability, sustainability, and lifecycle value of their building assets.
• Drive achievement of financial objectives by delivering sustainable growth in orders, revenue, and profitability across Service Agreements, Repairs, Modernizations, Controls, Digital Solutions, Rentals and other strategic service offerings.
• Develop a sales culture centered on understanding customer business objectives and aligning operational expenditure (Op-Ex) and capital expenditure (Cap-Ex) solutions that deliver measurable business outcomes, reduce risk, improve asset performance, and create long-term customer value.
• Coach, mentor, and motivate sales professionals to identify, generate, advance, and close opportunities through a disciplined consultative selling process that emphasizes customer needs and value-based solution development.
• Remove organizational obstacles and provide proactive support to the sales team to accelerate opportunity progression, improve win rates, and enhance overall sales productivity.
• Execute a rigorous Management Operating System (MOS) including territory planning, account planning, pipeline management, opportunity reviews, forecasting, activity management, and customer engagement strategies to ensure predictable growth.
• Optimize sales coverage models and resource deployment to maximize market penetration, customer engagement, and strategic account development across assigned territories and vertical markets.
• Expand and retain recurring revenue streams through effective installed-base management, customer retention initiatives, service agreement growth, and lifecycle-based sales strategies.
• Champion the adoption and commercialization of innovative solutions, including digitally enabled services, healthy buildings offerings, sustainability initiatives, energy optimization programs, and other emerging technologies that create differentiated customer value.
• Foster strong partnerships with operations, engineering, service delivery, finance, and leadership teams to ensure seamless customer experiences and successful execution of customer commitments.
• Conduct meaningful coaching and development sessions with each team member, providing timely feedback, sales strategy guidance, and professional development opportunities that strengthen individual and team performance.
• Serve as a trusted leader who balances strategic vision with day-to-day execution while maintaining a relentless focus on customer success, employee development, operational excellence, and profitable business growth.

Benefits

• Health Care Benefits: Medical, Dental, Vision; Wellness incentives
• Retirement Benefits
• Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
• Disability: Short-term and long-term disability
• Life Insurance and Accidental Death and Dismemberment
• Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
• Tuition Assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED