HVAC Service Manager

Hamilton Plumbing, Heating, A/C, Rooter

19h

About The Position

Hamilton Plumbing, Heating, A/C, Rooter, the largest provider of residential HVAC, Plumbing, and Electrical services in the U.S., employs over 7,000 professionals nationwide. With 45+ years of experience, we proudly deliver top-quality service to customers every day.

Requirements

3-5 years of HVAC service and/or HVAC management experience
Valid driver’s license with a good driving record
Strong leadership, communication, computer, and math skills
Ability to manage people, operations, and budgets effectively

Nice To Haves

State HVAC license and HVAC code knowledge (preferred)

Responsibilities

Lead and manage the HVAC service team, including hiring, scheduling, training, performance management, and coaching
Oversee daily operations to ensure safe, efficient, and high-quality service delivery
Monitor labor costs, materials, equipment, and expenses to achieve budgeted margins and profits
Resolve customer issues and ensure top-tier customer satisfaction
Coordinate with dispatch to optimize technician selection and scheduling
Conduct job site inspections and monitor workmanship standards
Track departmental operations, inventory, tools, vehicles, and maintenance
Maintain and grow a culture within the team that fosters continued growth, satisfaction, and high retention rate among the technicians.
Ensure compliance with safety regulations, company policies, and local codes
Provide ongoing on-the-job training and development for technicians
Lead weekly technician meetings and monitor key performance indicators (KPIs)