HVAC Service Manager

Fanatics Collectibles•Sunnyvale, TX

2d•Onsite

About The Position

The HVAC Service Manager is responsible for the safe, reliable, and cost-effective operation of mechanical building systems across manufacturing, warehouse, office, and campus environments. This role provides day-to-day field leadership for maintenance technicians and contractors; owns preventive and corrective maintenance for HVAC/R, boilers, chillers, plumbing, compressed air, pumps, motors, piping, refrigeration, and related mechanical systems; and partners with Operations to sustain facility uptime, safety, and service levels.

Requirements

High school diploma or GED required.
EPA Section 608 Universal Certification required.
5+ years of industrial/commercial mechanical experience and 2+ years of supervisory experience preferred.
Hands-on experience troubleshooting and maintaining HVAC/R, plumbing, boilers, chillers, compressed air, pumps, motors, piping, and related building mechanical systems.
Ability to read and interpret blueprints, schematics, P&IDs, technical manuals, work orders, and equipment documentation.
Ability to prioritize competing work, communicate clearly across departments, and lead technicians in a fast-paced environment.
Knowledge of OSHA requirements, lockout/tagout, confined space, hot work, PPE, and general maintenance safety practices.
Strong vendor-management, problem-solving, documentation, and follow-through skills.

Nice To Haves

Technical school certification or associate degree in electrical technology preferred.
Texas ACR Technician Registration/Certification or Texas ACR Contractor License preferred or required where applicable based on assigned work and exemption status.
A2L/low-GWP refrigerant safety training required within 6 months of hire.
Experience supporting warehouse, manufacturing, distribution, critical operations, or other 24/7 environments preferred.
Strong understanding of mechanical systems, preventive maintenance, reliability practices, and safe work execution.
Proficiency with building and maintenance management systems is a plus.

Responsibilities

Oversee preventive, predictive, and corrective maintenance for mechanical systems including HVAC/R, boilers, chillers, air compressors, humidity systems, plumbing, pumps, motors, piping, valves, and refrigeration systems as applicable.
Troubleshoot equipment failures, identify root causes, and implement corrective actions that reduce repeat issues and unplanned downtime.
Monitor system performance through building management systems, equipment inspections, PM results, alarms, and technician feedback.
Manage spares (including critical spares), tools, and consumables needed to support reliable facility operations.
Manage work orders, PM completion, inspection records, equipment history, and asset data in the CMMS.
Recommend improvements to PM frequencies, standard work, energy performance, equipment reliability, and lifecycle replacement planning.
Coordinate emergency repairs and service interruptions with Operations, Production, EHS, Security, and other site stakeholders.
Develop and maintain maintenance procedures, checklists, operating standards, and equipment documentation.
Support audits, inspections, capital projects, equipment installations, commissioning, and turnover documentation.
Prepare maintenance status updates, backlog reviews, PM compliance reports, and equipment reliability metrics for management review.
Ensure work is performed in compliance with applicable local, state, and federal regulations, company EHS standards, and site procedures.
Support environmental, energy, fire/life safety, and building-code compliance activities related to mechanical systems.
Conduct routine safety inspections, job hazard reviews, and risk assessments for maintenance work.
Ensure proper lockout/tagout procedures are followed and coordinate with qualified personnel when work occurs near energized equipment under NFPA 70E practices.
Escalate unsafe conditions, repeated equipment failures, and business-continuity risks with recommended corrective actions.
Coordinate vendors and contractors for specialized mechanical services, repairs, inspections, and project work.
Review vendor scope, safety requirements, schedule, quality of work, and completion documentation.
Support budgeting, purchase requests, quote comparisons, cost control, and inventory planning.
Partner with operations & production on equipment upgrades, capital projects, and continuous improvement initiatives.
Supervise, train, coach, and schedule mechanical maintenance technicians and contractors.
Prioritize daily work assignments, emergency response, preventive maintenance, corrective maintenance, and project support based on safety, uptime, and operational impact.
Conduct performance feedback, skills development, and onboarding for maintenance team members.
Promote a strong safety culture and ensure team compliance with company policies, OSHA requirements, lockout/tagout, hot work, confined space, and PPE expectations.
Serve as the first level of technical escalation for complex mechanical issues and after-hours facility emergencies.