HVAC Sales & Service Manger
About The Position
Christian Home Services is a growing residential home services company proudly serving homeowners throughout Chester County, Delaware County, and Montgomery County. We provide HVAC, plumbing, and electrical services with a strong commitment to exceptional customer care, technical excellence, and professional service in every home we enter. We are seeking an experienced Sales & Service Manager to lead, develop, and support our field teams while ensuring a consistently high level of service across our entire service area. The Service & Sales Manager plays a critical leadership role within Christian Home Services. This individual is responsible for overseeing daily field operations across HVAC and electrical services throughout our tri-county footprint, supporting technicians, driving performance, and protecting the customer experience. This role is ideal for a hands-on leader who understands residential service operations, values people development, and believes great customer service is the foundation of long-term success.
Requirements
- Experience managing residential service teams in HVAC & electrical, or a multi-trade environment
- Proven leadership, coaching, and team-building skills
- Strong customer-first mindset with a commitment to professionalism and service excellence
- Solid understanding of residential service operations and field workflows
- Excellent communication, organization, and problem-solving abilities
- Ability to lead across a multi-county service area
- Valid driver’s license with a clean driving record
Responsibilities
- Lead, coach, and support HVAC and electrical service teams serving Chester, Delaware, and Montgomery counties
- Ensure consistently high levels of customer satisfaction through strong service standards, communication, and accountability
- Oversee daily field operations, job quality, productivity, and technician performance
- Partner with dispatch, customer service, and leadership to optimize workflows and response times across the service area
- Monitor KPIs, customer feedback, team performance metrics, and operational goals
- Support technician hiring, onboarding, training, and ongoing development
- Enforce safety standards, company policies, and professional conduct in the field
- Assist with customer escalations and service recovery when needed
- Help build and maintain a positive, accountable, team-oriented culture
Benefits
- Competitive compensation and benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
