HVAC Sales and Service Technician III

Daikin Applied Americas•Bowie, MD

3d•$38 - $58

About The Position

Join the world's largest HVAC company, named by Forbes as one of America's Best-In-State Employers 2025! Daikin Applied is seeking a full-time HVAC Service and Sales Technician III. The dual Technician-Sales Representative will diagnose, repair and perform preventive maintenance on commercial HVAC equipment as well as develop and maintain customer relationships in order to sell preventative maintenance contracts, service and repair work on HVAC products, retrofit/upgrades and major projects. Come be a part of an exciting journey at Daikin Applied, where innovation and excellence drive our every endeavor! Location: Washington DC., / Bowie, MD What you will do: Perform Maintenance, warranty, Rebuilds/Retrofits, start-ups and service of CAT I, II, & III equipment. Independently inspect and test systems to ensure installation and functionality are intact. Perform Start Ups: Verify functionality of new CAT I, II & III equipment. Educate customers on proper use of equipment, maintenance schedule, and operating manual. Wear personal protective equipment when completing service tasks. Complete jobsite hazard assessment prior to initiating service. Adhere to Daikin Applied and customer safety policies and OSHA guidelines. Record and report billing, inventory, timecards, technician tip reports, product quality reports (PQR), and articles as required. Compiles lists of prospective customers for use as sales leads, based on information from Daikin Applied installed equipment database, industry sources, business directories, vertical market information or any other lead generation source. Prepare cost estimates and price quotations on new work and coordinates the preparation of cost estimates on project continuations. Verify and quote prices, credit terms and prepare sales contracts for orders obtained. Ensure timely and cost-effective start-up of maintenance contracts and installation of jobs according to the specific contract terms. Prepares reports of pipeline, sales activity, and business plans. Drive customer service by resolving issues quickly and fully, soliciting customer feedback to improve service; responding to requests for service and assistance; meeting commitments. What’s in it for you: Factory Certified Training, Online Training Courses, or other professional on the job training in the HVAC Industry The opportunity to work on all types of commercial equipment and cutting-edge technologies such as Intelligent Equipment Daikin Applied provides technicians with company vehicle, laptops, mobile devices, and other technologies The ability to make an impact and shape your career with a company that is passionate about growth The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best The opportunity to work for a leading innovator in HVAC and make a difference in environmental initiatives to create a more sustainable world for all

Requirements

4 – 6+ years related experience with increasing responsibility or equivalent combination of education and experience
High School Diploma or GED
Technical school with HVAC certificate or equivalent combination of education and experience
Valid Driver’s License and acceptable driving record
Rotational Emergency Call Support as required
Required license(s) and/or training card as required by local law district
Work visa sponsorship is not available for this position

Nice To Haves

Commercial HVAC Industry Experience
EPA approved Universal Technician Certification
OSHA 10 within 90 days of hire (Daikin provides this training during onboarding process)
Current first aid / CPR card

Responsibilities

Perform Maintenance, warranty, Rebuilds/Retrofits, start-ups and service of CAT I, II, & III equipment.
Independently inspect and test systems to ensure installation and functionality are intact.
Verify functionality of new CAT I, II & III equipment.
Educate customers on proper use of equipment, maintenance schedule, and operating manual.
Wear personal protective equipment when completing service tasks.
Complete jobsite hazard assessment prior to initiating service.
Adhere to Daikin Applied and customer safety policies and OSHA guidelines.
Record and report billing, inventory, timecards, technician tip reports, product quality reports (PQR), and articles as required.
Compiles lists of prospective customers for use as sales leads, based on information from Daikin Applied installed equipment database, industry sources, business directories, vertical market information or any other lead generation source.
Prepare cost estimates and price quotations on new work and coordinates the preparation of cost estimates on project continuations.
Verify and quote prices, credit terms and prepare sales contracts for orders obtained.
Ensure timely and cost-effective start-up of maintenance contracts and installation of jobs according to the specific contract terms.
Prepares reports of pipeline, sales activity, and business plans.
Drive customer service by resolving issues quickly and fully, soliciting customer feedback to improve service; responding to requests for service and assistance; meeting commitments.

Benefits

Multiple Medical insurance plan options + Dental and Vision insurance
401K retirement plan with employer contributions matching 100% of the first 3% an employee contributes and 50% on the next 2% of employee contributions
Company provided life insurance + optional employee paid voluntary life insurance, dependent life coverage and voluntary accident coverage
Short term and long-term disability
120 hours (3 weeks) Paid Time Off for new employees + 11 company paid holidays
40 hours (1 week) Sick Time

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