HVAC/Refrigeration Preventive Maintenance Technician

Smart Care Equipment Solutions • Dallas, TX

1d • Onsite

About The Position

RWC is looking for a highly motivated HVAC/Refrigeration Preventive Maintenance Technician to join our team based in Dallas, TX. Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC. Our strong reputation and leading customer service stems from our high-quality technician base, breadth of services and quick response times. We are OEM-agnostic with the ability to service more than 10,000 types of equipment – giving you a valuable, single source provider to all your kitchen and refrigeration equipment needs. As we continue to build upon our foundation of world class technicians and national coverage, it is centered around how to better serve our broad range of customers – from grocery to restaurants, from corporate dining to hospitality, from large entertainment venues to higher education, from cold storage to convenience stores, from healthcare to casinos.

Requirements

• High school diploma or equivalent.
• Excellent telephone etiquette and customer service skills.
• Strong written and verbal communication skills.
• Ability to work effectively with others, including technicians and tradespeople.
• Self-motivated with strong multitasking, organizational, and detail-oriented abilities.
• Capability to handle difficult customers.
• Ability to concentrate and perform well under pressure.

Responsibilities

• Clean various commercial HVAC and refrigeration systems, including rooftop units, walk-in coolers and freezers, display cases, and ice machines.
• Change filters as needed and reorder filter stock.
• Inspect equipment for unusual noises and visible issues, then report findings to the service manager.
• Create a ticket for all preventive maintenance (PM) services for commercial contract accounts. Communicate with the office if you need tickets, job numbers, or assistance with documentation.
• Obtain customer signatures using the company-provided tablet or traditional paperwork.
• Assist other technicians on job sites as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED