HVAC Project Engineer
About The Position
Daikin Applied is seeking a Project Engineer in our Jersey City, NJ office. This role is responsible for managing overall customer satisfaction by ensuring the complete scope of work purchased by the customer is accurately communicated, ordered, and delivered. The Project Engineer serves as the liaison between the customer, sales team, and equipment factories to troubleshoot and address technical issues and customer questions. They will effectively communicate with the customer to determine project timelines, scheduling, and required ship dates, and analyze customer and engineering requests for changes to the initial project scope of work, implementing these changes as required. This role is also responsible for the accuracy of project financials from job costing through customer invoicing. Additionally, the Project Engineer will assist the sales team with technical expertise in product selection/application, create submittal documents, and monitor the submittal approval process. They will provide prompt responses to sales inquiries, interface with the sales team for technical solutions using Daikin tools, and coordinate with Application Engineering and Technical Response Groups for pre- and post-sales support. Keeping current on new products through training and meetings is also a key responsibility. The role involves processing and executing orders in compliance with project requirements and managing the post-sale process from shipping to project close-out. There may also be involvement in estimating projects and creating sales proposals.
Requirements
- Bachelor’s degree or equivalent experience in engineering, technical, or scientific field
- 3+ years related work experience
- Work visa sponsorship is not available for this position.
Nice To Haves
- Experience in HVAC preferred
Responsibilities
- Manage overall customer satisfaction by ensuring the complete scope of work purchased by the customer is accurately communicated, ordered and delivered in full
- Serve as the liaison between the customer, sales team and equipment factories to troubleshoot and address technical issues and customer questions
- Effectively communicate with the customer to determine project timelines, scheduling and required ship dates
- Analyze customer and engineering requests for changes to the initial project scope of work and implement these changes into the project as required
- Responsible for the accuracy of the project financials from job costing through customer invoicing
- Assist the sales team with technical expertise in the selection/application of standard and/or modified products
- Create professional, technical submittal documents in accordance with the project drawings, specifications and scope of work sold for submission to the customer. Monitor the submittal approval process to minimize impact to the overall project schedule
- Provide prompt, accurate responses to sales inquiries regarding special applications, systems or pricing (Daikin Tools Quotations)
- Interface with sales team for technical solutions, including use of Daikin energy analyzer and acoustics software as required
- Coordinate with Application Engineering and Technical Response Groups efforts to provide pre- and post-sales support
- Keep current on new products by attending technical training and sales meetings
- Process and execute orders in compliance with the project drawings, specifications and scope of work sold
- Manage the post-sale process from shipping, start-up request and warranty issues through project close out
- May assist with estimating of projects and creating professional, high-grade sales proposals from RFP/RFI from clients for Daikin Applied
Benefits
- Multiple Medical insurance plan options + Dental and Vision insurance
- 401K retirement plan with employer contributions matching 100% of the first 3% an employee contributes and 50% on the next 2% of employee contributions
- Company provided life insurance + optional employee paid voluntary life insurance, dependent life coverage and voluntary accident coverage
- Short term and long-term disability
- 120 hours (3 weeks) Paid Time Off for new employees + 11 company paid holidays
- 40 hours paid sick time
- Paid Parental Leave and Tuition Reimbursement after 6 months of continuous service
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
