HVAC Manager

Five Star Heating & Cooling•Greer, SC

22d•Onsite

About The Position

Southern Home Services is a residential HVAC, Plumbing and Electrical company that acquires, owns, and operates businesses around the United States. They are seeking business leaders to join their growing team. Five Star Heating & Cooling, a Southern Home Services Company, is looking for a dynamic HVAC Service Manager to join a thriving business that believes in work life balance and cares about its employees.

Requirements

5+ years of hands-on experience in HVAC service, demonstrating deep industry knowledge and expertise.
Working knowledge of HVAC systems, gas piping, electricity, plumbing, and airflow
Proven ability in supervision, with strong communication, computer, and mathematical skills to effectively manage and optimize operations.
A proactive and enthusiastic approach with a strong commitment to delivering high-quality work and maintaining a positive work environment.
Dedicated to providing outstanding customer service and ensuring client satisfaction.
Must possess a valid driver’s license with at least 3 years of driving experience to fulfill job responsibilities and travel to various locations as needed.

Nice To Haves

2+ years of HVAC Management experience desirable
Service Titan Experience is highly desired

Responsibilities

Drive profitability and customer satisfaction by enhancing revenue growth while consistently delivering exceptional customer service.
Evaluate and schedule service work to effectively utilize manpower, maximizing profitability and operational efficiency.
Develop, manage, and oversee departmental budgets to ensure financial objectives are met.
Oversee the ordering and allocation of materials and equipment to ensure they are available for scheduled jobs.
Schedule timely repairs and maintenance for parts to reduce job completion delays and ensure smooth operations.
Engage in research and contribute to the marketing strategies of the department to drive business growth.
Generate and review performance reports with management to monitor and improve departmental operations.
Track and measure inventory, tools, and vehicle usage to ensure accurate records and efficient resource management.
Instruct and guide crews on proper material use and ensure high-quality workmanship.
Review payroll records to verify accurate and timely technician compensation.
Ensure employees have access to the necessary tools, which are well-maintained and ready for use.
Assist in the dispatching process to ensure the appropriate technician is assigned to each service request.
Address and resolve customer issues and complaints promptly to maintain high levels of customer satisfaction.
Evaluate staff performance to identify training needs and provide on-the-job training and support.
Assist the General Manager in identifying and nurturing future leaders.
Manage and develop service staff, including hiring, scheduling, setting priorities, conducting meetings, and performance evaluations.
Ensure adherence to safety protocols and procedures to maintain a safe working environment for all employees.
Available to work evenings and weekends as needed to support operational demands.
Additional duties as assigned.

Benefits

A rewarding career path with great benefits, flexible schedules, professional and on-the-job training, and growth plans.
Reliable, Year-Round Work
Weekly Paychecks
Paid Time Off and Paid Holidays
Comprehensive Medical, Dental and Vision Benefits
Health savings accounting
Flexible spending account
Growth Opportunities
Employee discounts
Company paid short term life insurance
Life insurance