HVAC Maintenance Technician
About The Position
Harts Plumbers, Electricians & HVAC is hiring an HVAC Maintenance Technician to maximize residential HVAC system efficiency and longevity while providing homeowners with an exceptional service experience. The role involves inspections, preventive maintenance, cleaning, and system enhancements using the Harts Service Process. This is a full-time position based at the Harts Tacoma Shop in Tacoma, Washington, paying $25 per hour plus commission. The schedule is Monday through Friday, with shifts starting between 6:30 AM and 6:00 PM or continuing until the work is complete. The technician performs whole-home HVAC evaluations, identifies potential issues, explains system conditions to homeowners, and presents options for maintenance, cleaning, agreements, or enhancements. The position also uses mobile devices and industry software to coordinate scheduling, job tracking, and communication with dispatch and customer service teams. The technician is responsible for keeping an assigned company service vehicle clean, safe, stocked, and regularly inspected.
Requirements
- At least 1 year of experience in residential HVAC maintenance.
- Valid driver's license and clean driving record.
- Strong understanding of residential HVAC systems, preventive care, and maintenance procedures.
- Strong customer service, verbal and written communication, and time management skills.
- Proficiency using mobile technology and iPads.
Responsibilities
- Perform routine maintenance on residential HVAC systems, including cleaning, lubricating, and adjusting components.
- Conduct comprehensive whole-home HVAC evaluations to identify potential issues and recommend proactive solutions.
- Explain system conditions to homeowners and present multi-option proposals for cleanings, maintenance agreements, or enhancements.
- Meet or exceed performance measures, including customer satisfaction ratings, maintenance completion targets, and service agreement options.
- Use mobile devices, iPads, and industry software for scheduling, job tracking, and communication with dispatch and customer service teams.
- Keep the assigned company service vehicle clean, safe, well-stocked, and regularly inspected.
Benefits
- Medical, dental, and vision insurance.
- 401(k) with a 4% company match.
- Two weeks of vacation, one week of sick leave, and six paid holidays.
- Company vehicle.
- Paid life insurance.
- Employee discounts.
- Costco membership.
- Career advancement opportunities.
- Professional development assistance.
- Team culture.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
