HVAC Maintenance Tech

Cranney Home Services•Danvers, MA

6h•Remote

About The Position

Build Your Future with Cranney Home Services! At Cranney Home Services, we believe in investing in our people. We’re committed to creating a supportive workplace where employees can grow professionally, build a rewarding career, and feel like part of a team. With a 4.6/5 employee rating and more than 3,000 customer reviews, our commitment to quality extends to both our customers and our employees. We are looking for a motivated HVAC Maintenance Technician to join our growing team!

Requirements

Graduate of a licensed HVAC training program.
EPA Certification required.
Ability to run service calls independently.
Basic electrical knowledge, including low-voltage systems.
Basic knowledge of A/C and furnace components.
Comfortable using basic hand tools and identifying HVAC parts and components.
Strong attention to detail with the ability to maintain accurate, thorough service notes.
Excellent communication and customer service skills.
Tablet proficiency and comfort using technology in the field.
Strong willingness to learn and continuously develop your technical skills and knowledge.

Nice To Haves

1+ year of HVAC installation experience preferred.

Responsibilities

Perform HVAC maintenance and service on residential home comfort systems.
Communicate clearly with homeowners about recommended services and explain what is needed and why.
Ask thoughtful questions and listen carefully to homeowners' needs and concerns.
Identify comfort issues and recommend high-quality solutions.
Use strong technical, troubleshooting, and critical-thinking skills to diagnose and address HVAC concerns.
Maintain a safety-first mindset while working and driving.
Work collaboratively with other HVAC Technicians and learn from their knowledge and experience.
Maintain accurate and detailed service notes and invoices.
Provide professional, courteous, and exceptional customer service on every call.