HVAC Inside Sales Representative

All Hours Mechanical LLC•Groveport, OH

74d•Hybrid

About The Position

At All Hours Mechanical, we’re a fast-growing leader in the commercial HVAC industry. We are driven by a culture of integrity, teamwork, and relentless dedication. Rooted in faith-based leadership, we’re more than just a company—we’re a tight-knit family that values respect, mutual support, and the courage to push boundaries. We prioritize passion and a "whatever it takes" mindset over experience alone, because we believe in training and empowering those eager to grow. Our commitment is twofold: delivering exceptional service to our customers while fostering an employee-first environment where you can thrive personally and professionally. We are seeking a motivated and results-driven Inside Sales Representative to join our growing sales team. In this role, you will drive revenue growth by managing inbound inquiries, generating new business opportunities, and supporting HVAC service and installation sales efforts. The ideal candidate is highly organized, customer-focused, and comfortable managing multiple opportunities in a fast-paced environment. Experience in HVAC sales is required.

Requirements

Proven experience in inside sales, business development, or customer service
Minimum of 3 plus years in the HVAC industry required
Strong understanding of sales processes, lead generation, and account management
Excellent verbal and written communication skills
Ability to build rapport quickly and maintain long-term customer relationships
Self-motivated, results-driven, and able to work independently
Familiarity with CRM software and sales tracking tools
Strong organizational skills and ability to multitask effectively

Nice To Haves

Background in territory or outside sales is a plus

Responsibilities

Respond to inbound calls, emails, and online inquiries with professionalism and urgency
Proactively follow up on leads, quotes, and open proposals to close sales
Promote HVAC maintenance plans, repair services, and installation solutions
Generate new business by making outbound calls to commercial prospects
Educate customers on HVAC products, services, and benefits
Prepare and send estimates, quotes, and service agreements
Manage inbound sales inquiries and qualify new opportunities
Maintain strong customer relationships through consistent follow-up
Manage the full sales cycle from prospecting to closing and post-sale follow-up
Update CRM with customer interactions, opportunities, and sales pipeline data
Assist with order entry, job scheduling, and customer follow-up
Accept inbound parts and update work orders accordingly
Provide feedback on market conditions, customer preferences, and competitor activity
Achieve monthly and quarterly sales goals and KPIs
Maintain accurate records of all sales activities