HVAC Inside Sales Center Manager II

Hirsch Pipe & Supply Co., Inc.•Loma Linda, CA

14h•$80,000 - $100,000•Onsite

About The Position

Join Hirsch as the HVAC Inside Sales Center Manager II! The HVAC Inside Sales Center Manager II will oversee the inside sales team responsible for supporting HVAC contractors, managing key accounts, and ensuring exceptional customer service. This role requires strong leadership, product knowledge, and a proactive approach to driving sales and profitability within the HVAC product category.

Requirements

5+ years of HVAC or plumbing wholesale experience (inside sales, branch management, or related field).
Proven leadership and team management experience.
Strong knowledge of HVAC systems, components, and industry practices.
Excellent communication, organizational, and problem-solving skills.
Proficiency in ERP and CRM systems
Customer-focused mindset with a commitment to service excellence.
Ability to lift up to 30 lbs.
Pass pre-employment drug screen, physical and background check

Responsibilities

Manage, train, and motivate a team of inside sales representatives.
Develop and implement sales strategies to achieve branch and company goals.
Provide technical product support and recommendations for HVAC systems and components.
Foster strong relationships with customers, vendors, and outside sales representatives.
Analyze sales data to identify opportunities, trends, and areas for improvement.
Ensure pricing accuracy, margin control, and competitive positioning in the market.
Collaborate with purchasing and inventory teams to maintain optimal stock levels.
Handle escalated customer issues with professionalism and problem-solving skills.
Participate in product training, vendor meetings, and promotional initiatives.