HVAC Field Technician

Scope Services•North Little Rock, AR

7d•$0 - $20•Onsite

About The Position

Scope Services, Inc. is seeking Field Technicians for completing Field Installations, Repairs, and Preventative Maintenance. We are seeking Candidates with HVAC experience and some Electrical knowledge. This role involves conducting preventive maintenance, repair, installation, commissioning, and general servicing of systems, including detailed troubleshooting. The technician will be responsible for ensuring high levels of customer satisfaction through direct, on-site customer interaction and completing required project and service documentation.

Requirements

HS Diploma or GED
Must pass Criminal Background & MVR Check & Drug Screen
2 years' experience in HVAC controls installation, repair and maintenance
Basic knowledge of web based programs, Excel, Word, and Microsoft email.
Must have and maintain a clean DMV record and safe driving record.

Nice To Haves

Knowledge of residential and commercial HVAC equipment.
Has some sort of experience with electricity.
Ability to work in a fast paced environment.
Ability to work with field technicians, Utility representatives, and customers while maintaining a positive attitude is a must.
Self-motivated with the ability to work in remote areas with or without direct supervision.
Customer service oriented

Responsibilities

Tests HVAC systems before and after installation.
Installs controls.
Completes and closes necessary work orders.
Communicates with customer upon arrival and before leaving the work site.
Ensures high levels of customer satisfaction.
Promotes approved add-on work.
Manages assigned work to meet professional execution of time and customer satisfaction.
Reports problems or changes to management immediately.
Interfaces with the Local Manager and supervisors.
Adheres to all Corporate and customer safety standards.
May provide training to customers on electronic control systems operations.
Issues customer Handouts and helps them complete the customer agreement form.
Conducts extensive self-study (reading, research and practice) to improve and maintain technical proficiency in company's product lines.
Completes certifications as required by the company.