HVAC Field Supervisor - Fort Myers

CoolToday•Fort Myers, FL

20h•Onsite

About The Position

CoolToday is seeking an experienced HVAC Field Supervisor to join their team in Fort Myers, FL. This role involves managing daily field operations, employee training, sales, retention, and ensuring technicians provide outstanding customer service. CoolToday is a well-established service provider in AC/Plumbing/Electrical with nearly 60 years of experience, offering excellent pay and growth opportunities in Florida.

Requirements

High School Diploma or equivalent
Minimum Five (5) years’ experience servicing or installing residential heating, air conditioning, and ventilation equipment.
3+ Years of Experience managing an HVAC Service Team of at least 5 Technicians
An in-depth knowledge of HVAC systems.
Excellent leadership skills and team mentality to enhance team productivity and standards of work produced
Ability to build business in the private sector, as well as the public sector
Positive energy and enthusiasm to drive sales and company growth
Ability to prioritize, set goals, and manage multiple tasks, handle deadlines

Responsibilities

Develop a culture of performance excellence to encourage employment growth
Sales Training
Labor Resource Supervision
Tracking Work Completed
Control of Labor Efficiency
Drive the HVAC department sales through training and development of the field technicians
Maintain operational excellence through invoice completion, inventory control, safety awareness, and accurate reporting
Coach service technicians on how to increase average ticket, closing rate and monthly truck revenue
Provide a constant flow of product and sales training
Promote lead generation
Monitor and control call backs and warranties
Handle all escalated customer concerns by demonstrating 100% customer satisfaction