HVAC Field Service Representative

Team Horner • Boston, MA

2d

About The Position

Enjoy guaranteed 40-hour workweeks year-round, comprehensive field training, and No On-Call requirements - all while applying your HVAC expertise in a cleaner, more rewarding employee-owned environment. As a brand ambassador, you'll be the face of AquaCal in the field - supporting our valued dealer network and customers with your technical know-how and excellent people skills. If you are ready to build a fulfilling career with a company that values its employees and promotes them from within, this is your moment.

Requirements

• HVAC Technical School AND 3+ years of field service-related experience or equivalent combination of education and experience.
• Proficient at brazing and soldering using 15%, 45% brazing and 8% soft solder.
• Clean driver's license and background
• Current Refrigerant Handling Certification
• Kneel for extended periods of time
• Twist and bend at the hips
• Lift up to 100 lbs
• Withstand hot and humid weather conditions for prolonged periods of time
• Must be able to maintain core strength to grab service supplies and materials from the service vehicle multiple times daily
• Must be able to lift and remove themselves regularly from the driver's side of a cargo van.
• Positive, enthusiastic, and flexible attitude

Responsibilities

• Apply your HVAC expertise while expanding your technical knowledge of pool heat pump systems through comprehensive field training.
• Provide high quality support to our dealer network and end users to uphold the strong reputation of the AquaCal Service Department.
• Collaborate with supervisors to ensure adherence to company standards and service excellence
• Communicate effectively with internal stakeholders, documenting all relevant information accurately to support efficient completion of field service calls.
• During the off-season (October - April), growth opportunities as a trainer are available and you may be scheduled, with advance notice, for 2-3 weeks of regional service support in Florida, and also provide technical assistance via phone and email to dealers.
• Perform additional duties as assigned.

Benefits

• Participation in the Team Horner Employee Stock Ownership Plan
• Tuition reimbursement
• Ongoing industry training
• Yearly performance and long service awards and events
• Paid time off: Holiday, Vacation and Personal
• Health, dental and vision insurance offered
• Short/Long term disability insurance offered
• 401K and Roth offered
• Extensive wellness program including one-to-one coaching, healthy living seminars, exercise facilities and classes, stand-up desks and many other great incentives
• Positive and friendly work environment
• Merchandise discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees