HVAC Dispatcher

ColdTech Refrigeration • Draper, UT

2d • Onsite

About The Position

Cold Tech Refrigeration is growing, and we’re hiring a HVAC Dispatcher to support our service operations in Draper, Utah. For more than 20 years, we’ve built a strong reputation across the Salt Lake City area by providing high-quality HVAC and refrigeration services to commercial and residential customers. We pride ourselves on professionalism, teamwork, and long-term employee retention. If you thrive in a fast-paced service environment, enjoy keeping operations organized, and take pride in supporting both technicians and customers, we want to hear from you.

Requirements

• 1+ years of HVAC/Refrigeration Dispatching experience preferred
• Strong organizational and multitasking abilities
• Excellent communication and customer service skills
• Strong attention to detail and problem-solving skills
• Proficiency with Microsoft Office
• Ability to work full-time in-office

Nice To Haves

• Dispatching experience
• Experience in the commercial HVAC or refrigeration industry
• Experience with ServiceTitan or similar service management software

Responsibilities

• Coordinate HVAC and refrigeration repair/service jobs
• Assist with dispatching and technician scheduling
• Order and track parts, materials, and equipment
• Follow up on technician recommendations and repair quotes
• Prepare estimates and proposals
• Maintain accurate job records and inventory tracking
• Process warranty claims and manufacturer documentation
• Communicate with customers, vendors, and field technicians
• Support billing, office operations, and service management
• Ensure all paperwork and documentation are completed accurately and on time

Benefits

• Competitive Pay Based on Experience
• Weekly pay
• 100% company-paid medical insurance for employees
• Affordable family coverage options
• 401(k) with strong company match
• Up to 20 days PTO based on experience
• Paid holidays
• Life insurance
• Short-term & long-term disability coverage
• Dental and vision insurance options

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed