HVAC Branch / Store Manager

Bosch-HomeComfortAtlanta, GA
Onsite

About The Position

The HVAC Branch Manager is ultimately responsible for successful Sales and Operations for the Atlanta Market. This includes, but is not limited to: Safety and Quality management, maintaining positive employee well-being, enhancing customer service and the customer experience, growing sales in both units and parts and supplies, inventory management, and P&L and Budget oversight.

Requirements

  • 3+ years of branch/warehouse operational management experience.
  • Proficiency in Windows and Microsoft Office software.
  • Strong interpersonal, customer relationship and decision-making skills.
  • Effective and professional communication and organization skills.
  • Strong analytical skills and a positive human relations orientation.
  • HVAC industry experience is required

Nice To Haves

  • HVAC wholesale management highly preferred

Responsibilities

  • Create and maintain a culture of Zero Harm.
  • Ensure all personnel are properly trained on equipment they operate, with a special focus on vehicle safety and forklift safety.
  • Ensure incidents, near-misses, and unsafe conditions are properly reported, investigated, and eliminated in a timely manner.
  • Ensure PPE compliance.
  • Manage customer relationships and enhance the customer experience.
  • Support and maintain an efficient operation in accordance with current guidelines, policies, practices, and procedures.
  • Develop and train all employees at the branch to ensure they are knowledgeable and maximize the breadth of skills to ensure the efficient operation of the branch. This includes hiring, providing evaluation and constructive feedback and coaching, and progressive discipline when appropriate by partnering with management and Human Resources.
  • Maintain inventory control within branch and region to adequately serve customers while maintaining a minimum of 98% SKU accuracy.
  • Manage all shipping and receiving activities to assure that products are handled and stored in a safe and efficient manner.
  • Manage the product selection function for the location.
  • Oversee pricing and margins on orders and make appropriate adjustments when warranted.
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