HVAC APPRENTICE TECHNICIAN

Controls Center Inc•Florence, KY

About The Position

The HVAC Technician Apprentice position is a part-time apprentice role. May through July, Apprentices will work as a paid seasonal employee at one of our Greater Cincinnati branches Mon-Fri. Beginning in August, Apprentices will attend our in-house HVAC installation classes two days per week and will continue working as a paid employee in our Operations department the other three days per week. The training portion consists of 224 hours (28 days, 2 days/week) of hands-on training with a Johnstone instructor. Our curriculum covers residential applications which can crossover to commercial areas of the industry. The Apprentices will gain the essential knowledge and training through hands-on courses to further develop the necessary skills for a successful HVAC career. The Apprentices will also gain real-world experience in the HVAC industry both during our classes and working with our staff to learn about the HVAC equipment and parts we offer to our customers. Once the training program is complete, we work with our customers (local residential HVAC contractors) to place each Apprentice as a full-time installation technician. Important Qualification Note: Candidates must have a clear driving record, a clear criminal record, and be able to pass a drug screening.

Requirements

A high school diploma or GED equivalency is required
Ability to work effectively in a fast-paced environment
Excellent interpersonal and customer service skills
Excellent verbal and written communication skills
Ability to manage priorities effectively and prioritizes tasks based on importance
Excellent attention to detail
Excellent time management skills
Ability to navigate and resolve internal and external challenging situations effectively and resourcefully
Basic skills in the use of Microsoft Office products
Basic math skills to manage and maintain inventory
Ability to establish and maintain effective relationships with customers, co-workers, and stakeholders
Skill in using web-based tools to research products and information
clear driving record
clear criminal record
be able to pass a drug screening

Responsibilities

Supports branch staff to provide an exceptional level of customer service
Maintains a professional image of Johnstone Supply by ensuring an exceptional customer shopping experience
Receive and process incoming product shipments and unload delivery trucks
Ensures shipments are inspected and any damages are noted and documented
Stores products in proper locations
Receives, pulls, and adequately prepares all customer orders
Helps load products on a delivery truck or for customer
Processes customer returns
Assists with branch housekeeping duties when needed
Performs other duties as assigned by Branch Manager/Supervisor
Learns service and installation techniques from a Johnstone Supply Technical Service Advisor
Gains knowledge of HVAC safety & best practices, and ecological impacts, including EPA certification
Trains hands-on with indoor/outdoor HVAC equipment, including furnaces, A/C's, air handlers, etc.
Learns basic ductwork installation and calculations
Training also includes hands-on work with HVAC tools & test equipment, including meters, brazing torches, etc.