HVAC Account Manager

Hill York Services Corporation, LLC•Lake Park, FL

9d•Onsite

About The Position

Hill York seeks a highly motivated and results-driven Account Manager to grow our commercial, industrial, and academic customer base through the sale of service agreements. This role is ideal for a dynamic sales professional who thrives on building relationships, uncovering opportunities, and delivering exceptional customer service. The Account Manager will be responsible for selling preventative maintenance agreements, controls maintenance agreements, and energy service agreements. Success in this role requires proactive outreach, strategic prospecting, and strong follow-through to close deals and retain customers.

Requirements

High School diploma or equivalent.
Ability to network, generate leads, close deals, and manage customer relationships.
Strong communication, presentation, and interpersonal skills.
Strong organizational and follow-up skills with attention to detail.
Proficient computer skills, especially CRM, Word, and Excel.
Ability to drive to customer sites regularly.
Capable of standing, walking, and climbing ladders, using stairs as needed.
Must be able to work in various environments, such as commercial office space, industrial and warehouse facilities, medical buildings, and educational facilities.
Self-starter with hunter mentality and passion for sales.
Ability to navigate complex organizations to reach key decision makers.
Customer-focused with a commitment to delivering value and building trust.
Excellent networker who thrives in making connections and creating opportunities.

Responsibilities

Proactively identify and pursue new sales opportunities through cold calling, networking, and lead generation.
Build and maintain strong relationships with owners, facility managers, and management companies.
Research and identify decision makers within target organizations and develop strategies to engage them.
Conduct sales presentations and negotiate contracts to close service agreements at profitable margins.
Maintain and grow existing customer relationships to ensure satisfaction and long-term retention.
Continuously engage existing customers to ensure service expectations are being met, proactively address concerns, and reinforce trust through consistent, high-quality support.
Respond promptly to customer inquiries and resolve issues related to billing, service, or agreements at risk.
Collaborate with internal teams to ensure seamless service delivery and customer satisfaction.
Maintain accurate records in CRM and provide regular updates on sales activities and pipeline.
Ability to identify customer needs and discuss solutions Hill York can provide.