HVAC Account Manager

Bosch-HomeComfort • Hanover, MD

10d

About The Position

We are seeking an enthusiastic and customer-focused HVAC Account Manager to join our dynamic team in Hanover, United States. As an HVAC Account Manager, you will be responsible for developing and maintaining strong relationships with our clients, driving sales growth, and ensuring customer satisfaction.

Requirements

• High school diploma or equivalent
• 3+ years of HVAC Branch or Account management sales experience (outside sales not required)
• Proven track record of meeting or exceeding sales targets
• Proficiency in Salesforce or similar CRM software
• Excellent verbal and written communication skills
• Strong negotiation and problem-solving abilities
• Ability to travel within the assigned territory as needed (75% travel)

Nice To Haves

• Bachelor's degree in Business, Marketing, or related field
• Experience in developing and maintaining long-term client relationships
• Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint
• Strong analytical skills with the ability to interpret data and generate insights
• Self-motivated with a high energy level and desire to achieve goals beyond what is required
• Proven ability to operate effectively across both sales and operations
• Understanding of principles and processes for providing best-in-class customer service
• Business acumen including sales forecasting, opportunity management, and customer planning
• Ability to adapt to and communicate effectively in today's technologically driven business environment
• Excellent time management and prioritization skills

Responsibilities

• Serve as the primary point of contact for assigned accounts, building and nurturing long-term relationships with key decision-makers
• Develop and implement strategic account plans to maximize revenue growth and client retention
• Conduct regular meetings with clients to understand their needs, present solutions, and address any concerns
• Collaborate with internal teams to ensure timely delivery of products or services and resolve any issues
• Identify and pursue new business opportunities within existing accounts
• Negotiate contracts and terms of agreement with clients
• Monitor and analyze account performance, providing regular reports and insights to management
• Stay up-to-date with industry trends and competitor activities to provide valuable insights to clients
• Participate in industry events and networking opportunities to expand the company's presence and identify potential leads
• Maintain accurate and detailed records of all client interactions, sales activities, and account updates in the CRM system

Benefits

• We offer a competitive compensation and a benefits package designed to empower you in every area of your life.
• This includes premium health coverage, a 401(k) with generous matching, resources for financial planning and goal setting, ample paid time off, parental leave, and comprehensive life and disability protection.
• We're investing in your success!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED